Hi, I’m
Siyamthanda Mchunu
Durban
In order to succeed, we must first believe that we can.
Nikos Kazantzakis
Summary
Persistent and highly motivated telemarketer with a flair for sales and marketing. Friendly, personable, and always professional under pressure. Looking to secure a position in a thriving and fast-paced environment where excellent customer service skills will be utilized and appreciated.
Overview
4
years of professional experience
4
years of post-secondary education
Work History
CCI South AfricaDurban, KWAZULU NATAL
OUTBOUND SALES AGENT
07.2023 - 02.2024
Job overview
- Sirius XM campaign.
- Increased sales revenue through strategic cold calling and lead generation activities.
- Utilized CRM systems for tracking leads, managing customer information, and prioritizing daily tasks efficiently.
- Educated potential clients on product offerings, demonstrating value proposition and driving interest in company services.
- Utilized sales techniques to build customer interest and close sales.
- Collaborated with team members to achieve monthly sales targets consistently.
- Overcame objections using friendly, persuasive strategies.
You Go Girl Campaign
SOCIAL MEDIA MANAGER & PHOTOGRAPHER
01.2020 - 12.2022
Job overview
- Increased brand awareness by developing and implementing effective social media strategies.
- Boosted engagement rates with the creation of compelling and visually appealing content.
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
- Developed and managed content calendars for each platform to establish timely and relevant posts.
- Collaborated with team members to develop creative campaigns for social media platforms.
Education
University of South AfricaDurban
Bachelor of Arts from Private Law & Psychology
2020 - Current (5 education.years_Label & 7 education.months_Label)
Temple Valley Secondary SchoolVerulam, South Africa
National Senior Certificate from Matric
12.2018
Skills
- Customer Acquisition Strategies
- Emotional intelligence
- Product and Service Knowledge
- Objection handling
- Sales presentations
- Account management
- Active listening
- Effective communication
- Time management
- CRM software proficiency
- Adaptability
- New Hire Coaching
- Team Goals
- Interpersonal Communication Skills
Languages
English
Bilingual or Proficient (C2)
Spanish
Beginner (A1)
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
OUTBOUND SALES AGENT
CCI South Africa
07.2023 - 02.2024
University of South Africa
Bachelor of Arts from Private Law & Psychology
2020 - Current (5 education.years_Label & 7 education.months_Label)
SOCIAL MEDIA MANAGER & PHOTOGRAPHER
You Go Girl Campaign
01.2020 - 12.2022
Temple Valley Secondary School
National Senior Certificate from Matric
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