Work Preference
Timeline
Work History
Overview
Skills
Summary
Work Availability
Additional Information
Languages
Interests
BusinessDevelopmentManager
Siyamthanda Hope Ngcobo

Siyamthanda Hope Ngcobo

Shopper
Durban,KZN

Work Preference

Work Type

Gig WorkPart Time

Location Preference

On-SiteRemote

Important To Me

Career advancementFlexible work hoursPaid time offPaid sick leaveWork from home option

Timeline

Personal Shopper

OneCart
12.2024 - Current

Work History

Personal Shopper

OneCart
12.2024 - Current
  • Developed knowledge of current trends to provide tailored shopping experiences.
  • Collaborated with team members to enhance service delivery and customer satisfaction.
  • Utilized inventory management systems to track product availability and assist clients efficiently.
  • Gained expertise in navigating various store layouts for optimal product selection.
  • Provided personalized recommendations to enhance customer shopping experiences and build loyalty.
  • Adapted quickly to changing product lines and seasonal offerings for effective customer service.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Tracked substitutions and informed customers of changes.
  • Worked productively with customers to meet order requirements and service expectations.
  • Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
  • Selected correct products based on customer needs, product specifications and applicable regulations.

Overview

1
1
year of professional experience

Skills

  • Customer service
  • Attention to detail
  • Planning and organization
  • Decision-making
  • Relationship building
  • Online order processing
  • Prioritizing orders
  • Physical stamina

Summary

Developed exceptional customer service and communication skills in retail environment. Adaptable and quick to learn new systems and processes. Seeking to leverage these strengths to transition into new field and contribute effectively in diverse roles.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Additional Information

As a result driven individual with a flair of style and a knack for understanding customer needs. Skilled in brand promotion, product demonstration along with social media promotion. I am looking to leverage my skills as a brand ambassador and event host , driving engagement and sales for innovative brands for the people.

Languages

English
Upper intermediate (B2)

Interests

Design and Art

Fashion Trends and statement

Modeling

Content Creation

Siyamthanda Hope Ngcobo Shopper