Siyakholwa Justice Mahlatshana
Welkom
Summary
Results-driven IT professional with 11 years of experience in IT Support, Networking and Project Management. Excels in fast-paced environments and effectively manages multiple priorities. Delivers exceptional user support and collaborates well within teams, maintaining professionalism under pressure while continuously pursuing learning opportunities.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Network Controller
Free State Department of Health
06.2018 - Current
- Support End Users of the network relating to the use of ICT Equipment.
- Migration of users from eDirectory to Active Directory.
- Ensure that computers and printers on the network are linked correctly to the eDirectory.
- Capturing of Service Desk calls and the maintenance of captured calls on the Service Desk.
- Troubleshoot and repair Hardware and Software related problems.
- Ensure that the asset management protocols are followed when issuing and redistributing ICT resources.
- Give support for Free State Department of Health Systems (Tier .NET, DHIS, EVDS, HPRS, MEDITECH, NHLS, IDEAL CLINIC).
- Assist in the development and implementation of a viable Risk Action Plan relating to the Department of ICT.
- Rollout of latest hardware and software technologies as the need arises.
- Assist user remotely using remote systems (TeamViewer, Remote anywhere, Remote desktop).
- Bongani Regional Hospital
Principal Network Controller
Free State Department of Health
01.2015 - 05.2018
- Developed current and future plans for equipment and network requirements related to information management systems in the province.
- Plan and advise districts on suitable mechanisms to ensure all data computers are secure in the facilities and the data is secure in the system Support with network connectivity.
- Implemented all set goals across districts and institutions as agreed.
- Informed district and institutions of set goals, updates, and developments.
- Managed daily operations at Senorita Ntlabathi District Hospital.
Education
National Diploma - Information Technology
Central University of Technology
Welkom12-2012
B Tech - Project Management
Central University of Technology
Welkom10-2020
Skills
- Network troubleshooting
- Network monitoring
- Risk assessment
- Technical liaison
- Microsoft Office Suite 365
- Office suite expertise
- Critical thinking
- Ability to Work Under Pressure
- Ability to Work in a Team
Certification
- CCNA I.T ESSENTIALS: PC Hardware and Software, Cisco Networking Academy, 2008-05-01, 2008-10-01
- CCNA EXPLORATION: Network Fundamentals, Cisco Networking Academy, 2009-01-01, 2009-06-01
- CCNA EXPLORATION: Routing Protocols and Concepts, Cisco Networking Academy, 2009-04-01, 2009-09-01
- Introduction to Cybersecurity, Cisco Networking Academy, 2019-12-01, 2020-05-01
- NDG Development IT Professionals, Cisco Networking Academy, 2020-04-01, 2020-09-01
- Introduction to Cloud, IBM Digital - Nation, 2021-04-01, 2021-09-01
- Microsoft Office 101 - NEM, National Electronic Media Institute of South Africa, 2021-04-01, 2021-10-01
- Artificial Intelligence in the 4IR, University of Johannesburg, 2022-03-01, 2022-11-01
Languages
English
Upper Intermediate
B2
IsiXhosa
Advanced
C1
Sesotho
Intermediate
B1
IsiZulu
Elementary
A2
Custom
- Mrs. Mokhomo MMJ, Dean at Free State Nursing School, (060 853 7479 / 057 396 3710), MokhomM@fshealth.gov.za
- Mrs. Kabi, Nursing Director at Senorita Hospital, (051 923 2001), KabiMA@fshealth.gov.za
- Mr. Ledwaba, (011 812 5000)
Timeline
Network Controller
Free State Department of Health
06.2018 - Current
Principal Network Controller
Free State Department of Health
01.2015 - 05.2018
National Diploma - Information Technology
Central University of Technology
B Tech - Project Management
Central University of Technology