Siyabulela Sokatsha
Molteno
Summary
Organized Administrative Assistant experienced in assisting with daily office needs and managing general administrative activities. Expertise in mathematics and finance-related initiatives. Successful in coordinating and executing meetings, travel, and special events.
Overview
15
15
years of professional experience
Work History
Administrative Officer
Cartrack
Johannesburg
05.2019 - 03.2023
- Provided administrative support to department staff including typing letters and reports; preparing mailings; photocopying; collating; faxing; scanning documents.
- Managed calendars to ensure efficient use of time; scheduled appointments as needed.
- Coordinated travel arrangements, including flights, hotels, car rental reservations, and ground transportation.
- Maintained inventory of office supplies ensuring stock levels are sufficient for daily operations.
Loan Officer
Capitec Bank
Johannesburg
03.2011 - 01.2018
- Maintained current knowledge regarding new laws, regulations, policies, procedures, products, services. related to consumer lending operations.
- Conducted risk analysis to identify potential losses associated with certain loans.
- Responded promptly to customer inquiries regarding their accounts or other matters related to consumer lending operations.
Customer Service Representative
Nedbank
Johannesburg
02.2008 - 11.2010
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Identified opportunities for upselling additional products or services based on customer needs.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
Education
Diploma - Marketing Management
Boston Business College
Johannesburg 01-2006
High School Diploma -
Vector High School
Johannesburg 01-2005
Skills
- Policy and procedure modification
- Documentation and control
- Credit and collections
- Procedure development
References
References available upon request.
Timeline
Administrative Officer
Cartrack
05.2019 - 03.2023
Loan Officer
Capitec Bank
03.2011 - 01.2018
Customer Service Representative
Nedbank
02.2008 - 11.2010
Diploma - Marketing Management
Boston Business College
High School Diploma -
Vector High School