Hi, I’m
Siyabulela Mnyani
East London
Summary
Results-oriented Marketing Specialist proficient in developing creative marketing collateral for diverse projects. Establishes clear standards and enforces protocols for consistent, high-quality results. Industrious Marketing Specialist offering [Number] years of marketing experience along with a decisive and hardworking approach. Talent for devising creative strategies. Demonstrated knowledge of graphic design, copywriting and project management. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
26
years of professional experience
1
Certification
Work History
Eskom Distribution
Pricing Adviser
09.2007 - Current
Job overview
- Reviewed historical sales data to identify trends and inform future pricing decisions, ensuring alignment with overall business strategy.
- Collaborated with sales and marketing teams to establish competitive pricing strategies, resulting in increased market share.
- Achieved increased customer satisfaction by implementing strategic pricing solutions for complex projects.
- Developed customized pricing solutions to meet unique client needs, fostering long-term business relationships.
- Provided training and support to junior team members, ensuring they were equipped with the necessary skills and knowledge to succeed in their roles as pricing specialists.
- Enhanced profitability with the development of comprehensive pricing models and tools.
- Regularly communicated with stakeholders about changes in the market landscape, enabling swift adaptation of pricing strategies when necessary.
- Implemented new software systems for improved management of price lists and quotations, increasing team productivity.
- Assisted in negotiating contracts with key clients, securing favorable terms that supported company objectives and revenue goals.
- Evaluated competitor prices and offerings, identifying opportunities for differentiation and value creation.
- Streamlined pricing processes to improve efficiency and ensure accuracy of all financial data.
- Managed a cross-functional team responsible for developing an innovative dynamic-pricing system that boosted sales performance significantly.
- Established a system of regular price audits and reviews to maintain accuracy, consistency, and competitiveness in the marketplace.
- Conducted cost analysis on new products or services to determine optimal pricing structures that maximize profitability while maintaining competitiveness in the marketplace.
- Optimized revenue growth by analyzing market trends and conducting price benchmarking studies.
- Participated in industry events and conferences to stay informed on latest trends affecting product or service prices within our sector.
- Successfully negotiated bulk purchase discounts from suppliers that allowed for more competitive product pricing while preserving company margin goals.
- Collaborated with product development teams to create pricing strategies for new products or services that effectively balanced profitability objectives with market demand considerations during pre-launch phase planning sessions as well as post-launch rev
- Provided expert guidance on pricing best practices, leading to more effective decision-making across the organization.
- Tracked key metrics and developed spreadsheets and data models.
- Assembled reports and presentations to share insights and recommendations with stakeholders.
- Maximized advertising efforts by developing content for media relations, corporate communications, and social media posts.
- Generated reports to support development and implementation of marketing plans.
Eskom Distribution
Analyst Cost of Supply
09.2007 - 02.2011
Job overview
- Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
- Validated results and performed quality assurance to assess accuracy of data.
- Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
- Queried databases for information needed for report processing.
- Recommended process improvements to continually identify, analyze and fix constraints and challenges.
- Identified and resolved problems through root cause analysis and research.
- Performed system analysis, documentation, testing, implementation, and user support for platform transitions.
- Assisted in decision-making processes by presenting accurate, data-driven recommendations to stakeholders.
- Identified trends and patterns in large datasets, leading to actionable insights for business growth.
- Optimized core processes to improve business performance and operational agility.
- Implemented predictive analytics techniques that enabled proactive adjustments to business strategies based on emerging trends.
- Monitored compliance and filing requirements in conjunction with staff and management.
- Identified clear connections between policies and business results to eliminate or reduce confusion and help employees achieve goals.
- Supported budgeting processes by providing accurate forecasts and timely variance analyses.
- Utilized machine learning algorithms to analyze historical data, leading to more informed strategy development.
- Assessed data modeling and statistics to integrate high-level business processes with data rules.
- Performed audits of subsidiaries to protect shareholders and potential investors from fraudulent or unrepresentative financial claims.
- Performed budget analysis to control expenditures and predict future budget needs.
- Guided acquisition process to capture projected cost and revenue synergies and move combined organization forward.
- Optimized resource allocation by conducting thorough cost-benefit analyses on potential investments.
Summer Pride Foods
Electrical Maintenance Technician
06.2006 - 07.2007
Job overview
- Performed root cause analysis on recurring equipment failures and implemented corrective actions to prevent future occurrences.
- Collaborated with engineering teams to design, install, and commission new equipment, ensuring optimal performance.
- Enhanced equipment reliability by performing regular maintenance and troubleshooting electrical systems.
- Managed inventory of spare parts and tools required for electrical maintenance tasks, ensuring timely availability when needed.
- Upgraded outdated equipment with modern technology to improve efficiency and reduce operational costs.
- Reduced downtime through efficient diagnosis and repair of electrical issues in production machinery.
- Coordinated with external contractors on major projects involving complex installations or repairs of high voltage systems.
- Maintained comprehensive documentation of repairs, upgrades, and maintenance activities to ensure accurate recordkeeping.
- Increased equipment lifespan through implementation of predictive maintenance techniques such as thermal imaging and vibration analysis.
- Contributed to continuous improvement initiatives by identifying areas for process enhancement within the electrical maintenance department.
- Improved safety standards by conducting thorough inspections and implementing corrective actions for electrical hazards.
- Improved overall plant efficiency by identifying opportunities for energy conservation and implementing practical solutions.
- Streamlined preventive maintenance processes by creating detailed schedules and checklists for electrical systems.
- Inspected equipment for defects and safety hazards and completed necessary repairs.
- Collaborated with IT department to resolve networking issues.
- Followed safety protocols on job sites.
- Assisted with emergency and scheduled shutdowns while performing regular electrical duties.
British American Tobacco
Consumer Electronics Technician
01.2001 - 05.2006
Job overview
- Assisted sales team with product demonstrations when needed, showcasing advanced features confidently for potential customers.
- Conducted comprehensive system testing to ensure optimal performance postrepair.
- Contributed to positive customer experiences by consistently delivering high-quality workmanship in all repairs performed.
- Supervised junior technicians in their daily tasks, providing mentorship and fostering professional development opportunities.
- Reduced overall customer complaints through diligent troubleshooting efforts that resolved issues efficiently on first attempt.
- Effectively managed time-sensitive repair requests while maintaining attention to detail under pressure.
- Provided exceptional customer service by explaining technical issues in understandable terms and offering tailored advice on device care.
- Managed warranty claim processing and communicated effectively with manufacturers regarding replacement parts orders.
- Consistently met or exceeded monthly repair quotas, contributing to company growth and operational success.
- Assisted in inventory management, accurately tracking parts usage and maintaining adequate stock levels to support efficient repairs.
UPS Cape
Service Engineer
01.2000 - 06.2000
Job overview
- Installed, configured and tested equipment on specialized platforms.
- Enhanced customer satisfaction by promptly addressing service requests and providing technical solutions.
- Tested and checked performance of hardware and software programs.
- Boosted service quality by continually updating technical knowledge and staying current with industry trends.
- Analyzed, troubleshot and diagnosed problems and provided prompt repair and solutions.
- Created relationships with key decision-makers and served as external technical spokesperson.
- Expedited repair times through accurate diagnosis of complex malfunctions, utilizing specialized diagnostic tools.
- Increased client retention, delivering exceptional customer service during on-site visits and remote support sessions.
- Performed periodic testing of all networks and systems.
- Improved system efficiency with thorough troubleshooting and root cause analysis of technical issues.
- Maximized equipment reliability by recommending upgrades or replacements when necessary, based on performance evaluations.
- Supported sales team in securing new contracts by providing technical expertise during presentations and product demonstrations.
- Drafted failure analysis reports in [Software] and prepared quotations for repair.
- Developed and maintained broad knowledge of applications and industry activity to stay aware of trends, issues and competitions.
- Participated in client consultations and product capability demonstrations to support sales efforts.
- Analyzed and evaluated performance and optimized efficiency.
- Reduced equipment downtime by performing regular maintenance checks and implementing preventive measures.
- Assisted in the creation of user manuals and documentation for ease of reference during routine maintenance tasks.
- Delivered outstanding after-sales support, maintaining open lines of communication with clients to address concerns or inquiries promptly.
- Contributed to company growth by generating new business leads through positive word-of-mouth referrals from satisfied clients.
- Tested customer samples, designed testing concept and presented solutions to [Type] personnel.
- Proactively identified potential service contract opportunities, driving revenue generation and business growth.
- Collaborated with product development teams to share field insights that contributed towards design improvements and better user experiences.
- Escalated and re-produced problem to internal development sources to reach solution.
- Conducted detailed failure analysis reports for critical incidents, contributing towards continuous improvement initiatives within the organization.
- Developed strong relationships with vendors, negotiating favorable terms for equipment purchases and service contracts.
- Performed troubleshooting and repair for complex electrical equipment.
- Visually inspected and tested machinery and equipment, performing routine preventive maintenance.
Plessey Tellumat
Trainee Technician Telecommunication
06.1998 - 01.1999
Job overview
- Increased trainee knowledge with hands-on guidance and mentorship from experienced technicians.
- Expanded technical skillset through continuous learning and applying new techniques in daily tasks.
- Proactively identified potential problems with equipment through regular inspections, preventing future malfunctions or breakdowns.
- Optimized resource utilization by effectively prioritizing multiple simultaneous assignments based on urgency levels and deadlines.
- Exhibited excellent problem-solving abilities by applying critical thinking and analytical skills to troubleshoot complex technical issues, resulting in successful resolution.
- Streamlined workflow processes by maintaining a clean, organized, and safe work environment.
- Boosted overall productivity by mastering the use of specialized software programs for diagnostics and data analysis.
- Gained expertise in various diagnostic tools and test equipment for optimal results in repair tasks.
- Improved client satisfaction by providing timely updates on service progress and addressing concerns promptly.
- Consistently met or exceeded performance metrics set forth by supervisors while adhering to strict timelines.
- Enhanced equipment performance by conducting thorough maintenance checks and repairs.
- Contributed to team efficiency by collaborating closely with fellow technicians on projects.
- Assisted senior technicians in complex troubleshooting tasks for improved system functionality.
- Ensured adherence to safety protocols during all repair and maintenance procedures, minimizing accidents or injuries.
- Demonstrated commitment to quality control by thoroughly testing repaired systems before returning them to clients or putting them back into operation.
- Cultivated strong professional relationships with colleagues, fostering a positive work environment conducive to collaboration and shared success.
- Developed proficiency in interpreting schematics, blueprints, diagrams, and technical manuals for accurate diagnosis of issues and implementation of solutions.
- Researched and implemented new technologies and equipment.
- Checked, repaired and repacked survival equipment to meet specifications.
- Spread out articles or materials and examined for holes, tears and other defects.
- Worked with diverse types of weather and ground conditions.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Inspected, evaluated and calibrated electrical and mechanical systems and components.
- Tested systems, noting issues and completing preventive maintenance.
Education
Walter Sisulu University of TechnologyEast London South Africa
B-Tech from Electrical, Electronics And Communications Engineering
12.2018
Cape TechnikonCape Town, South Africa
Diploma from Electrical Engineering Telecommunications
04.2001
Skills
- Pricing software proficiency
- Training and mentoring
- Microsoft Excel expertise
- Python Programming
- Demand forecasting
- Sales Support
- Data Analytics
- Cost Estimation
- Influencing skills
- Customer Segmentation
- Pricing Strategy Development
- Economic Analysis
- Revenue management
- Value-based Pricing
- Pricing research
- Profit Margin Analysis
- Microsoft Excel proficiency
- Client management
- Customer Service
- Team Collaboration
- Team Leadership
- Decision-Making
- Analytical Thinking
- Microsoft Office
- Computer Proficiency
- Project Management
- Research methods
- Communications management
Affiliations
- Member South African Institute of Electrical Engineers
Certification
- Licensed [Job Title] - [Timeframe]
Languages
xhosa
Advanced (C1)
English
Advanced (C1)
afrikaans
Elementary (A2)
zulu
Upper intermediate (B2)
Timeline
Pricing Adviser
Eskom Distribution
09.2007 - Current
Analyst Cost of Supply
Eskom Distribution
09.2007 - 02.2011
Electrical Maintenance Technician
Summer Pride Foods
06.2006 - 07.2007
Consumer Electronics Technician
British American Tobacco
01.2001 - 05.2006
Service Engineer
UPS Cape
01.2000 - 06.2000
Trainee Technician Telecommunication
Plessey Tellumat
06.1998 - 01.1999
Walter Sisulu University of Technology
B-Tech from Electrical, Electronics And Communications Engineering
Cape Technikon
Diploma from Electrical Engineering Telecommunications
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