Siyabulela Kaleni
Fis Hoek
Summary
Dynamic and results-driven professional with extensive experience in security and driving roles, including a three-year tenure at CSM Security. Proven expertise in risk assessment and emergency response, complemented by strong customer service skills. Adept at ensuring safety and optimizing routes, consistently delivering exceptional service and maintaining high standards.
Overview
10
10
years of professional experience
6
6
years of post-secondary education
Work History
Driver
Indrive
01.2026 - Current
- Duration: Part-time Uber driver
- Navigated city routes, optimizing for timely passenger pickups and drop-offs.
- Engaged with passengers, enhancing their travel experience through friendly interactions.
- Managed ride requests efficiently using the Indrive app interface.
- Adapted to changing traffic conditions while prioritizing passenger safety.
- Assisted passengers with luggage and special needs during rides.
- Maintained vehicle cleanliness and performed routine inspections for safety compliance.
- Followed company policies and local regulations for safe driving practices.
- Delivered packages to customers, ensuring prompt and reliable service.
- 2 weeks notice
- R3500.00
Guard
Securitas
Cape Town
01.2021 - 01.2023
- Monitored premises to ensure safety and security for all individuals.
- Managed access control at entry points to restrict unauthorized entry.
- Responded swiftly to alarms and emergencies, following established protocols.
- Conducted regular patrols to identify potential security risks or breaches.
- Monitored buildings and grounds by examining doors, windows and gates to confirm locked and secured status.
- Monitored surveillance equipment for suspicious activities or persons.
- Investigated suspicious activities or incidents on premises.
- Enforced all laws, rules, regulations, and procedures pertaining to the protection of persons and property.
- Maintained detailed logs of daily activities and incidents for reporting purposes.
- Collaborated with law enforcement during incidents requiring additional support.
- Trained new security personnel on policies, procedures, and best practices.
- Worked for three years in security role.
Guard
CSM Security
Plett
02.2019 - 01.2021
- Duration: 2 years
- Monitored premises to ensure safety and security for all individuals.
- Conducted regular patrols to identify potential security risks or breaches.
- Managed access control at entry points to restrict unauthorized entry.
- Responded swiftly to alarms and emergencies, following established protocols.
- Maintained detailed logs of daily activities and incidents for reporting purposes.
Petrol Attendance
Engine One Stop
Plett
10.2016 - 01.2019
- Worked for three years in a dynamic environment.
- Recognized by management for providing exceptional customer service.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Education
Grade11 - English, isiXhosa, History, Agriculture, Bible studies
Siyakhululeka High School
Eastern Cape 01.1994 - 12.1999
Skills
- Commercial driving
- Defensive driving
- Vehicle inspection
- Route optimization
- Safety protocols
- Emergency response
- Navigation assistance
- Cargo management
- Time management
- Risk assessment
- Customer service
- Team collaboration
- Conflict resolution
- Professional demeanor
PERSONAL DETAILS
- Criminal records : None
- Health status : Excellent
CONTACT DETAILS
- Address : 3084 Masiphumelele Fis Hoek 7945
- Contact number : 084 099 4702 / 071 264 9677
Languages
English
Upper Intermediate
B2
Afrikaans
Upper Intermediate
B2
Xhosa
Proficient
C2
Timeline
Driver
Indrive
01.2026 - Current
Guard
Securitas
01.2021 - 01.2023
Guard
CSM Security
02.2019 - 01.2021
Petrol Attendance
Engine One Stop
10.2016 - 01.2019
Grade11 - English, isiXhosa, History, Agriculture, Bible studies
Siyakhululeka High School
01.1994 - 12.1999