Siyabonga Kagiso Masilela
Emalahleni
Summary
Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that needed and a detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
1822
1822
years of professional experience
2
2
years of post-secondary education
2
2
Languages
Work History
Mine/Site General Worker
KRIEL TRANSPORT SERVICES (KTS)
Witbank
04.2023 - 07.2023
- Followed instructions and procedures to complete assigned tasks.
- Learned all required tasks quickly to maximize performance.
- Consistently met deadlines under pressure while maintaining high-quality work output in a fast-paced environment.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Loaded, unloaded, and moved material to and from storage and production areas.
Assistant Sales & Marketing Manager
MAKOYA BARBER
11.2022 - 03.2023
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Fielded customer questions to share information about products, availability, and pricing.
- Assisted customers with prompt and polite support in-person and via telephone.
- Helped customers locate products and checked store system for merchandise at other sites.
- Championed the use of customer feedback to drive continuous improvement efforts, resulting in increased client satisfaction and loyalty.
Mine General Worker
EMCAF ENGINEERING (PTY) LTD
Witbank
09.202 - 09.202
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Increased workers satisfaction by resolving issues.
- Resolved problems, improved operations and provided exceptional service.
Personal Assistant
Mseto Business Enterprise
02.2021 - 07.2022
- I worked as a personal assistant in a printing company (Mseto Business Enterprise) where i was printing and designing different products supplied.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Maintained appropriate filing of personal and professional documentation.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
- Assisted in the preparation of presentations and reports, contributing to well-informed decision making.
Education
High School Diploma -
Kopanang Senior Secondary School
Emalahleni, Ackerville, Witbank 01.2019 - 12.2019
Operations Management -
Cursa
Online 08.2024 - 11.2024
Computer Training Programme -
Love Life Cyber Ys
Witbank, KwaGuqa, Exts South Africa 06.2024 - 11.2024
Skills
- Sales and marketing strategies
Effective communication
Decision-Making
Problem-Solving
Meeting planning
Time management
Loading and unloading procedures
Photography, Reading, Monopoly, Graphic design
I am a self taught photographer who take weddings and party pictures on my free time. I play Monopoly and other board games on my free time or design logos or t-shirt branding if asked as a side hustle.
Timeline
Operations Management -
Cursa
08.2024 - 11.2024
Computer Training Programme -
Love Life Cyber Ys
06.2024 - 11.2024
Mine/Site General Worker
KRIEL TRANSPORT SERVICES (KTS)
04.2023 - 07.2023
Assistant Sales & Marketing Manager
MAKOYA BARBER
11.2022 - 03.2023
Personal Assistant
Mseto Business Enterprise
02.2021 - 07.2022
High School Diploma -
Kopanang Senior Secondary School
01.2019 - 12.2019
Mine General Worker
EMCAF ENGINEERING (PTY) LTD
09.202 - 09.202
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