Summary
Work History
Education
Skills
Interests
References
Overview
GeneralManager
SIYABONGA DUMISA

SIYABONGA DUMISA

Restaurant Floor Manager
Johannesburg ,GP

Summary

Dedicated professional with 6 years of experience in the hospitality sector, focused on delivering exceptional customer experiences. Consistently met and exceeded performance goals while developing effective product awareness strategies. Adept at working independently and collaboratively under pressure to achieve results. Prepared for immediate employment and committed to contributing positively to the organization.

Work History

Restaurant Floor Manager

Bowl'd Restaurant and Bar Lounge
08.2025 - Current
  • Reduced wait times during peak hours by refining table turnover processes and coordinating effectively between front-of-house and back-of-house teams.
  • Maintained strong relationships with guests by addressing their needs in a timely and personalized manner, leading to increased loyalty and repeat business.
  • Monitored labor costs closely to maximize profitability without compromising the guest experience or employee morale.
  • Maintained high food safety standards through regular inspections and strict adherence to sanitation guidelines.
  • Collaborated with the kitchen staff to ensure timely delivery of high-quality meals during peak periods.
  • Fostered teamwork among staff members through clear communication of goals, expectations, and responsibilities.

Restaurant General Manager

Workshop 55 T/a The Codfather Parktown North
06.2024 - 07.2025
  • Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
  • Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
  • Maintained facility and grounds to present positive image.
  • Purchased adequate quantities of food, beverages, equipment, and supplies.
  • Set clear expectations and created positive working environment for employees.
  • Identified problems, conducted troubleshooting and sought repair or maintenance support to keep restaurant equipment operational.
  • Reduced employee turnover by fostering a positive work environment and offering competitive compensation packages.
  • Implemented new employee onboarding processes, providing comprehensive training that promoted retention and a strong understanding of company culture.
  • Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.

Stock Controller/Mixologist/Restaurant Manager

The Codfather Waterfalls
02.2021 - 05.2024
  • Developing signature cocktail recipes
  • Evaluated wine offerings, maintaining balance between quality and cost. Implemented cost control measures to improve overall operational efficiency.
  • Stock Inventory Control
  • Routine stock assessment and variances
  • Operational oversight of Bar
  • Coordinating liquor procurement and stock thresholds
  • Handling routine matters and stock quantities
  • balancing cash registers and managing deposits
  • Bar and Brand Ambassador workshops covering all liquor types, including cocktails
  • Directed daily operations focusing on efficiency and customer service. Executed training programs for staff, resulting in improved performance and engagement.
  • Established effective inventory control procedures to reduce waste and increase profitability.
  • Ensured adherence to safety standards and legal requirements within the store environment.
  • Maintaining and optimizing standard food cost for restaurant
  • Obtaining favorable customer responses

Bar Manager

Workshop 55
07.2019 - 06.2021
  • Executed comprehensive costing evaluations for food, wine, and beverage items. Formulated pricing strategies aimed at enhancing overall profit margins
  • Educated team members on advanced costing techniques and profit maximization tactics.
  • Inventory Assessment
  • Coordinating liquor procurement and stock thresholds
  • Bar and brand ambassador training for all alcoholic beverages, including cocktails
  • Ensuring adherence to standard food cost for restaurant
  • Securing favorable feedback from customers

Head Bartender

Workshop 55 Gin Bar
01.2017 - 01.2019
  • Designing contemporary and fashionable cocktails
  • Share allocation
  • Stock Inventory
  • Managing order placements
  • Creativity, resilience, and commitment
  • Showcasing reliability, attention to detail, and quick reaction to circumstances

Education

Matric Graduate - undefined

01.2009

Skills

Analytical thinking skill

Interests

Singing, Reading, Working out, Home Support Tasks, Watching educational videos

References

  • Brian, T Mloyi, General Manager, +27 83 433 0897, Workshop 55, thandolwenkosimloyi@gmail.com
  • Leeroy, Awasi, General Manager, +27 72 236 1186, The Codfather Polofields,gm@thecodfatherpolofields.co.za
  • Manny Rodriguez, General Manager, Bowld Restaurant,+27 01 020 8356, gm@bowld.co.za

Overview

9
9
years of professional experience

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SIYABONGA DUMISARestaurant Floor Manager