Summary
Overview
Work History
Education
Skills
Accomplishments
REFERENCE
Hobbies and Interests
Personal Information
Timeline
Generic
Siyabonga Shongwe

Siyabonga Shongwe

Pretoria

Summary

I'm a friendly, ambitious, and a self-motivated Student in the College of Economics and Management Sciences, seeking for work on any environment that can utilize my skills and work experience and learn from them. I have a quicker adapting mind, a fit body and a methodical approach to service and repair plumbing. I have managed to work with a team on the completion of an Aquaponic system tunnel that is running and giving out service. I also have a dedication to the market analysis and forecasting. Dedicated in Hospitality professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

6
6
years of professional experience

Work History

Front of House Supervisor

Fedics (Pty) Ltd
Pretoria
07.2025 - 09.2025
  • Supervised daily front of house operations and staff activities.
  • Monitored inventory levels and assisted in ordering supplies as needed.
  • Directed front of house operations to deliver positive guest experiences through friendly service and attention to guest needs.
  • Resolved customer complaints in a professional manner.
  • Improved customer service by setting expectations and coaching employees on proper service etiquette.

Office Administrator and Bookkeeper

Botany Urban Grill & Butchery
01.2024 - 06.2025
  • Creating quotes and sending Invoices to Customers
  • Producing financial statements
  • Banking and Reconciling
  • Overseeing/Calculating Profit or Loss of the Business
  • Day to day tasks to ensure smooth operation
  • Managing office records, phone calls and emails

Barista & Bartender

Botany Urban Grill & Butchery
03.2022 - 12.2023
  • Creates and serves coffee, espresso, tea, and other beverages.
  • Greeting customers, answering questions regarding menu items and recommend options when requested.
  • Maintining knowledge of all menu items.
  • Informing customers of any special.
  • Building relationships with regular customers.
  • Preparing other food items.
  • Operating, Maintaining, and cleaning equipment.
  • Keeping the coffee shop clean and cleaning the tables and floors.
  • Taking payments and giving change.

Plumbing

SWD Aquaponics
01.2020 - 01.2021
  • Installing and fixing of plumbing pipes for the flow of water in a circulation of a fish system
  • Monitoring the business`s infrastructure and water temperature for fish

Education

Bachelor of Commerce - Economics

University Of South Africa
Pretoria
01-2026

National Senior Certificate(matric) -

Panorama Secondary School
Newcastle, KwaZulu Natal

Higher Certificate in EMS (Achieved) - Economics

University of South Africa
Pretoria, South Africa

Skills

  • Plumbing
  • Computer literacy (Microsoft Excel)
  • Sage Accounting
  • Forecasting
  • Good communication
  • Time management
  • Problem solving
  • cooking
  • Bartending
  • Barista
  • Waitressing
  • Cashier
  • Bookkeeping
  • Team leadership
  • Office administration

Accomplishments

  • Coming 3rd place at a local Olympic Event hosted by Coca Cola
  • Made it through the NFD (National First Division) Soccer Selection Match

REFERENCE

Prof. Khehla Stephen Ndlovu

Plumbing

SWD aquaponics

Cell: 083 666 1570

Address: 127 Boyes Crescent, Grootfontein Country Estate, City of Tshwane, 0081 

Email: khehla@me.com

Prof. Khehla Stephen Ndlovu, Mr. William Masango

Barista and office administrator

Botany Urban Grill and Butchery

Cell: 083 376 6568

Address: 210 Aramist Avenue, Waterkloof Glen, 0010

Email: info@botanyurban.co.za

Mrs. Mokgadi Ruth Shongwe

Front of House Supervisor

Fedics (Pty) Ltd, Tsebo Solutions Group

Address: 210 Aramist Avenue, Waterkloof Glen, 0010

Cell: 083 630 4312

Hobbies and Interests

I enjoy socialising with my friends and family and be a helping hand with the household chores like, taking out garbage and washing the dishes. I also enjoy preparing home cooked meals for the family which elevates my cooking skills since I do it most often. I am mostly into soccer, golf, and technical market analysis (trading).

Personal Information

Timeline

Front of House Supervisor

Fedics (Pty) Ltd
07.2025 - 09.2025

Office Administrator and Bookkeeper

Botany Urban Grill & Butchery
01.2024 - 06.2025

Barista & Bartender

Botany Urban Grill & Butchery
03.2022 - 12.2023

Plumbing

SWD Aquaponics
01.2020 - 01.2021

Bachelor of Commerce - Economics

University Of South Africa

National Senior Certificate(matric) -

Panorama Secondary School

Higher Certificate in EMS (Achieved) - Economics

University of South Africa
Siyabonga Shongwe