Siyabonga Sebastian Msane

Recruitment and Onboarding:

• Develop job descriptions and specifications in collaboration with department heads.
• Advertise job openings through appropriate channels, including online platforms and local networks in collaboration with the Talent Acquisition team.
• Effectively screen and shortlist on various positions.
• Conduct interviews and assessments, ensuring a fair and thorough selection process.
• Coordinate reference checks and background verifications for selected candidates.
• Prepare employment contracts and onboarding paperwork.
• Oversee the orientation and onboarding process for new hires, ensuring smooth integration into the organisation.
• Ensuring timeous feedback is given to all applicants.
• Ensuring Management is supported with regards to the induction process as well as with regards to the probation review process.

Employee Relations and Engagement:

• Act as a point of contact for employee concerns, grievances, and inquiries.
• Facilitate effective communication between management and employees.
• Mediate conflicts and conduct investigations into workplace issues as needed.
• Organize and execute employee engagement initiatives, such as team-building activities, workshops, and recognition programs.
• Collaborate with department heads to address employee development needs and career progression opportunities.
• Monitor employee satisfaction and morale, proposing strategies for improvement.

Compliance and Policies:

• Stay up-to-date with South African labour laws and regulations, ensuring the organisation's compliance.
• Review and update HR policies, procedures, and the employee handbook as needed.
• Ensure proper record-keeping of employee documents and files in accordance with legal requirements.
• Manage health and safety policies and protocols, ensuring a safe working environment.
• Assist with the administration of employee benefits.
• Responsible for IOD process and compliance.
• Regular review of policies and sop's related to HR in conjunction with the People & Culture Manager to ensure compliance and effectiveness.

Training and Development:

• Identify training needs within the organisation and design relevant training programs in conjunction with the Training and development team.
• Coordinate and facilitate training sessions on topics such as HR policies, diversity and inclusion, Sexual Harassment and professional development.
• Encourage continuous learning and skill enhancement among employees.
• Evaluate the effectiveness of training programs and make adjustments as necessary.
• Management and monitoring of the Performance review process and reporting thereof.

Industrial Relations:

• Receive, investigate, and resolve employee grievances in a fair and timely manner.
• Ensure that grievances are addressed in line with company policies and legal requirements.
• Ensure fairness and consistency is applied with regards to disciplinary action.
• Drafting of warnings, suspensions, hearing notices, dismissal documentation etc. as applicable following appropriate investigations and processes.
• Representation at CCMA if required.

Management:

• Daily management of the HR division in terms of operations and meeting of deadlines.
• Reporting of Operations as well as relevant escalations to the People and Culture Manager.

Exit Management

• Ensure comprehensive and detailed exit interviews are conducted within 48 hours of termination notification being received.
• Ensure accurate reporting on exit information.
• Notification of termination to relevant stake holders.

• Recruitment and Selection
• On Boarding
• Performance Management
• Talent Management / Succession Planning
• Employment Equity
• Industrial Relations
• Injury on Duty
• Terminations
• Report writing
• Training

• Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
• Assessed client feedback and delivered information to management for corrective action.
• Facilitated cultural integration planning and developed strategies to foster employee engagement and commitment.
• Built HR consulting capabilities focused on clients undergoing organizational change and development.
• Created and implemented forward-thinking initiatives to improve employee engagement.
• Developed and launched highly successful cultural and gender diversity programs.
• Designed and delivered client-specific benefit presentations for open enrollment and new hire orientations.
• Wrote, developed and delivered successful presentations and facilitated training to individuals and groups.
• Coordinated implementation of people-related services, policies and programs through departmental staff.
• Applied facts and analytics to understand trends and develop solutions to positively impact organization.
• Improved company culture by conducting regular employee surveys and addressing concerns promptly.
• Conducted thorough job analyses to create clear and concise job descriptions, facilitating improved candidate selection.
• Led conflict resolution efforts between employees, fostering improved working relationships among staff members.
• Implemented performance management systems, driving increased productivity throughout the organization.
• Managed benefits administration, ensuring accurate record-keeping and timely enrollment for employees.
• Developed and implemented onboarding and orientation programs for new employees.
• Conducted performance reviews and provided feedback to managers on employee performance.
• Completed human resource operational requirements by scheduling and assigning employees.
• Developed strong customer relationships through attentive listening and prompt resolution of concerns.
• Managed multiple priorities successfully, meeting tight deadlines without sacrificing quality of work.
• Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
• Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
• Created and delivered HR training sessions to staff, managers and executives.
• Partnered with leaders on HR and business functions using consultative approach to proactively identify and address issues and concerns.

• Classify Books Alphabetical.
• Book Filing.
• Lend and collect books at circulation desks.
• Enter and update patrons' records on computers.
• Sort books, publications return them to shelves, files, or other designated Storage areas.
• Adhoc Duties.

• Outbound and Inbound calls
• Increased sales revenue by consistently meeting and exceeding sales targets.
• Developed strong relationships with clients through excellent customer service and regular followups.
• Identified new areas of opportunity within existing accounts by offering additional products or services based on their needs analysis results.
• Set and achieved company defined sales goals.