Siyabonga Satshi
Summary
Proven in enhancing customer satisfaction at Amigos Pub and Grill, I excel in multitasking and safe food handling, ensuring top-notch service. Skilled in resolving complaints and fostering relationships, my approach boosts guest flow and sales. Adept in cleaning, I prioritize a pristine environment, contributing to significant efficiency improvements.
Overview
5
5
years of professional experience
Work History
Bar Waiter
Amigos Pub and Grill
12.2023 - Current
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Maintained accuracy and efficiency when processing sales transactions.
- Communicated with guests to record orders and assess needs.
- Handled customer complaints professionally, resolving issues promptly to preserve guest satisfaction.
Restaurant Waiter
The Sands
03.2020 - 12.2023
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
Education
High School Diploma -
Minerva Secondary School
Alexandra, South Africa01.2019
Skills
- Cleaning and sanitization
- Safe Food Handling
- Customer Service
- Strong multitasking
- Sales strategy
- Menu presentation
- POS Systems
Date Of Birth
12 September 1998
Languages
Zulu
English
Timeline
Bar Waiter
Amigos Pub and Grill
12.2023 - Current
Restaurant Waiter
The Sands
03.2020 - 12.2023
High School Diploma -
Minerva Secondary School
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