Siyabonga Nxele
HR Operations Lead
Pretoria,GP
Overview
9
9
years of professional experience
2
2
Languages
Work History
Africa: HR Enablement Lead (HR Operations Lead)
Ernst & Young Advisory Services
04.2024 - Current
- Act as a trusted advisor to the Africa Talent Leader in the design of critical responses to complex business & team needs.
- Ownership of budget planning & management process
- Support leadership in evaluating compliance & risk issues & drive the implementation of related action plans in Talent.
- Define & monitor delivery of talent services against associated measures of success/metrics.
- Align with Talent target operating model & determine how Talent services are optimally organised to achieve business objectives efficiently.
- Review capability of Talent team members to identify high potentials individuals, team strengths & gaps; work with talent function leaders to drive development of Talent team skills & capability.
- Drive a culture of continuous process improvement across the talent team to work more efficiently within region team &/or further leverage Global/Area Services. Champions cross functional cooperation.
- Responsible for aligning to globally defined processes & technology; responsible for standardizing & simplifying any required local processes (& supporting local technology)
- Ownership for implementation of Region/Area/Global talent projects/ initiatives not owned by other talent functions. (SAP)
- Involvement in technology enablement at a Region level
- Support the Region Talent Leader with restructuring or acquisitions in the Region as required.
- Provide strategic direction for the enablement teams & launching financial year priorities.
- Own reporting to EMEIA Leadership through qualitative & quantitative assessments
- Overall accountability for core people activities retained within the Region team & other transactional/operational activities not completed by other Talent functions.
- Drive the agreed governance between the Region & Global HR Services & be the Region relationship manager.
- Propose, review & agree any changes in scope of agreed services between the Region & Global HR Services
- Act as liaison for vendor management with local & global suppliers.
- Transitions; change management:
- For any change program required within the Region team provide oversight to the change management approach & be a change agent
- Lead Region in project management, change management & Talent team readiness activities for any transitions of work between Region & Global/Area teams, be the key point of contact for Global/Area Program Teams, & own & manage governance & the overall region deployment plan.
- The Talent Transactional Team, HRIS, & Project Management Team
Board of Trustees
Greencreek Riverwalk Estate
11.2021 - Current
- Determining, collecting & administering levies from the owners in proportion to their participation quotas or as otherwise agreed
- Opening & maintaining a bank account for the Body Corporate & ensuring that the funds are used for the purposes of the scheme
- Insuring the buildings & the common property against all risks as prescribed by the Sectional Titles Act or as determined by a special resolution of the Body Corporate
- Maintaining, repairing & improving the common property & keeping it in a state of good & serviceable repair
- Complying with any notice or order of any competent authority requiring repairs or work to be done to the l& or buildings of the scheme1
- Ensuring compliance with any law relating to the common property or any improvement of the l& comprised in the common property
- Maintaining any plant, machinery, fixtures & fittings used in connection with the common property & sections1
- Enforcing the rules of the scheme & ensuring that the owners & their tenants abide by them
- Holding regular meetings & keeping minutes & records of the decisions & actions of the Trustees
- Providing overall direction & supervision for the organization & its operations
- Performing fiduciary duties & acting in good faith & in the best interests of the Body Corporate
- Ensuring good governance practices & maintaining public confidence in the scheme
Africa: Employee Relations Manager
Ernst & Young Advisory Services
11.2021 - 04.2024
- Conducting Investigations around allegations of misconduct, Poor performance & Incapacity issues
- Initiate Disciplinary Hearings, Ill-Health, Poor Work Performance, Grievance Hearings
- Advise on & facilitate S189 & 189A: Retrenchments.
- Lead S197 transfers, mergers & acquisitions.
- Ensure all processes are completed in compliance with the Labour Relations Act, Basic Conditions of Employment Act, Employment Equity Act, Occupational Health & Safety Act
- Develop, implement & review policies & procedures.
- Responsible for CCMA preparation & representation
- Attend matters related to issues in-limine, & Application for Condonation
- Conduct Legal research & provide legal opinions.
- Draft Affidavits, Addendums, Contracts, S189 (3) letters, S197 agreements & Mutual Separation agreements
- Identify & analyse the training needs & design training content to address any gaps.
- Facilitate Mini workshops for upskilling sessions across all levels.
- Training of Employee Relations Specialists on company systems & Industrial relations matters
- Minimizing risks of labour unrest & misconduct
- Capturing employee information on SAP & PowerApps
- Overseeing Staff Compliment of 3300 throughout Africa
- Lead a Team of Assistant Manager, & a Senior Associate
- Manager the Employee Relations mailbox & respond, & assign all cases
- Complete a weekly, quarterly & annual reports for four (4) entities
- Hold Counsellor connects with employees in the team
- Liaise with COO, Partners, Senior Managers & Talent Leads in order to realize business goals & objectives through advice & guidance on all ER matters while maintaining stakeholder satisfaction & relationships
- Actively participate in wellness initiatives, manage wellness project work allocated to me including, Mental wellness drives, Wellness days, discuss benefits with Benefits Manager & implementation of benefits, engage with HR & key accounts personnel from Kaelo where employees need support or wish to use financial or emotional guidance or in instances employees require career coaching.
- Act as a Counselor for subordinates as required, offering guidance & helping them reach their full potential.
- Review & approve HR templates.
- Provide strategic action plans, guidance & approvals for internal process flows
- Provide leadership & guidance on process development, & implementation.
- Liaise with Service external stakeholders on deliverables & provide instructions on new projects & services.
- Prepare & approve Departmental budgets based on annual projections for projects, & trainings
HR & ER Specialist
Porcupine Union (King Price Insurance)
10.2020 - 10.2021
- Timeously attend to & resolve employee incidents reports
- Propose & accurately draw up charges for misconduct committed - Drafting of warnings, suspension documentation & disciplinary hearing documentation
- Co-ordinates disciplinary hearings
- Support & advise line management on ER & IR related matters
- Advise on ER concerns in line with SA law & regulations, company policy & considering applicable business goals or needs & best practice, with the aim of minimizing legal risks
- Provide timely advice & solutions on non-compliance
- Monitor compliance & effectiveness
- HR representation in hearings
- Proper recording of hearing procedures & minutes
- Reduce referrals to the CCMA & internal disciplinary hearings by providing sound advice to line management & staff
- Ensure all CCMA notices are processed & reported to the relevant stakeholders
- Manage the Objection to Con/Arb administration & process keeping to the set-out deadlines (objection should reach the CCMA 7 days before set down date)
- Ensure open communication channels concerning ER issues
- Conduct all processes in a manner that upholds integrity & all other good governance principles
- Ensure that ER solutions are provided as outlined by legislation & are best practices that allow the establishment & maintenance of a pleasant & motivated working environment
- Continuously advise & guideline management & employees on consistency in applying disciplinary processes
- Chair Disciplinary
- Incapacity due to Ill Health
- Incapacity due to Poor Work Performance
- Incapacity due to S189 & 189A: Retrenchments
- Grievance & Appeal Hearings
- Conducting Investigations around allegations of misconduct
- Ensure the suspension procedure is followed
- Ensure that procedural & substantial fairness are maintained
- Obtaining all disciplinary action documents from line management on a monthly basis for record keeping
- Accurate & complete capturing of all disciplinary action in monthly IR reports
- Manage complete absconsion process timeously & according to company policy in AWOL cases reported
- CCMA bundle preparations
- CCMA representation – Conciliation & Arbitration as requested & required
- Relationship Management & Development
- Build & manage internal relationships with line management
- Build & manage external service provider relationships
- Promote & uphold the company’s Mission, Vision & Values
- Ensure & promote fair employee practices & culture development
- Promote a positive climate
- Deliver effective employee relations to support, develop & uphold business culture & promote our reputation as an employer of choice
- Assist & guideline management in terms of performance management
- General HR Administration
- Maintain sound personnel records for all staff (present & past) with regard to the noteworthy email communication, training, documented discussions, incident reports, disciplinary records & CCMA correspondence.
- Ensure effective record keeping & in line with legislative requirements
- Organise & track all HR documentation delivered by courier
- Accurate & complete drafting of necessary HR/ER documentation by applying attention to detail & quality assurance
- Systems & Process
- Use of available systems & process to maximize personal & department effectiveness
- Recommend cost effective improvement as appropriate
- Self-Development
- Develop, maintain, deliver personal business awareness & understanding
- Maintain & develop knowledge of HR best practice & legislation to maximize contribution effectiveness
Senior Employee Relations Specialist
CCI Call Centres
05.2018 - 09.2020
- Chair Disciplinary
- Incapacity due to Ill Health
- Incapacity due to Poor Work Performance
- Incapacity due to S189 & 189A: Retrenchments
- Grievance & Appeal Hearings
- Conducting Investigations around allegations of misconduct
- Ensure the suspension procedure is followed
- Chair Hearings in respect of Disciplinary, Incapacity due to Ill Health, Incapacity
- Policies & procedures:
- Develop, implement & monitor labour related policies & procedures for the company
- Develop, review & monitor Company policies & procedures
- Ensure policies & procedures are reviewed annually
- Ensure that policy & procedure changes are effected & communicated
- Respond, prepare for CCMA cases as well as representation at CCMA
- Objection to con/arb
- Update & Maintain Progress Tracking reports
- Preparation for cases & bundles for Arbitration cases to represent at CCMA
- Attend & defend cases at CCMA including Arbitration
- Attend matters related to issues in-limine, & Application for Condonation
- Identify & analyze the training needs within the company
- Compare training needs to the compliance in current labour legislation
- Formulate in-house training manuals in line with training needs within the organisation & the relevant labour legislation
- Facilitate Mini workshops to upskill Managers
- Training of Junior Employee Relations Specialists on company systems & Industrial relations matters
- Maintain & promote employee-employer relationships
- Ensure fair & equitable relationships are promoted & maintained
- Aligning labour legislation & organizational requirements
- Ensuring business objectives are met through effective Operational positioning
- Minimizing risks of labour unrest & misconduct
- Capturing employee information on SAGE VIP (People 300)
- Overseeing Staff Compliment of 820 employees daily
- Union engagements in matters related to Organizational Rights as envisaged by the LRA
- Drafting of legal documents
- Lead a Team of 3 Employee Relations Specialists situated in different sites within the CCI group.
- Conduct One-to-One sessions for ER Specialists
- Guide & support offer guidance & Support to ER specialist reporting under me.
- Partner with Operations in order to realize business goals & objectives
- Engage with the department of Labour during Labour Audits.
- Lead wellness initiatives & manage Bonitas relationship, plan & execute wellness events such as wellness days & blood drives
- Manage Wellness stakeholder relations such as Bonitas brokers, Key Accounts Managers & Clinic staff
Industrial Relations Consultant
LabourNet
05.2017 - 11.2017
- Chairing Disciplinary Enquiries
- Drafting of recommendations for employee dismissals
- Initiating disciplinary Action
- Testifying at the CCMA
- Chairing Incapacity hearings
- Providing Industrial Relations Advisory Services to Multiple Companies
- Unfair discrimination within Organization
- Facilitating Employment Equity Consultations, & Planning
- Embarking on Collective Bargaining procedures
- Drafting Employment Contracts in line with Basic Conditions of Employment
- Ensuring Company Compliance with Department of Labour Requirements
- Providing Advisory Services on Sectorial determinations audits
- Assisting with Labour unrest such as Strike Action
- Chairing Incapacity hearings: Ill-health & Poor Work Performance
- S189 Retrenchment Consultations as well as drafting of retrenchment notices
- Translating: English to IsiZulu
- Embarking on Dispute Resolution Mechanisms
- CCMA Attendance & conciliation representations
- Trade Union Engagements (MIBCO)
- Industrial Relations Administration & records keeping
- Registration of new clients onto Relevant Online database
- Termination of service
- Report drafting, compilation & presenting
- Record keeping
- Overseeing 26 Companies & all Industrial Relations Advisory Matters
Education
Bachelor of Laws – LLB - undefined
University of South Africa
South Africa12.2025
Honors Degree Bachelor of Social Science - Industrial Psychology
01.2016
Bachelor of Social Science - Psychology
University of KwaZulu-Natal
South Africa01.2015
Skills
Reporting and analytics tools
References
Available on request
Timeline
Africa: HR Enablement Lead (HR Operations Lead)
Ernst & Young Advisory Services
04.2024 - Current
Board of Trustees
Greencreek Riverwalk Estate
11.2021 - Current
Africa: Employee Relations Manager
Ernst & Young Advisory Services
11.2021 - 04.2024
HR & ER Specialist
Porcupine Union (King Price Insurance)
10.2020 - 10.2021
Senior Employee Relations Specialist
CCI Call Centres
05.2018 - 09.2020
Industrial Relations Consultant
LabourNet
05.2017 - 11.2017
Bachelor of Laws – LLB - undefined
University of South Africa
Honors Degree Bachelor of Social Science - Industrial Psychology
Bachelor of Social Science - Psychology
University of KwaZulu-Natal