Siyabonga Mbatha
Durban
Summary
A highly motivated and skilled individual who is willing to grow my experience with an organization that will welcome me and my knowledge in supply chain management & Industrial relations that I Also, share my skills since I am a fast learner, open to learning new systems, and sharing new ideas in an ideal world of management. Proactive Warehouse Ops Manager with a strong foundation in logistics and supply chain operations. Delivers impactful project oversight, identifying areas for improvement and streamlining processes to meet organisational objectives. Empowers teams through effective training and coaching, building a culture of continuous improvement and innovation.
Overview
14
14
years of professional experience
Work History
Warehouse Ops Manager
TVH PARTS CO
09.2022 - Current
- Managing processes in receiving & dispatch parts from sea freight and air freight.
- Ensuring management of all orders being invoiced, account for detail check if they align.
- Training new staff and integrating them to warehouse ops.
- Ensuring compliance with H&S protocols by monitoring suppliers and warehouse assistants update machinery checklists daily.
- Preplan for daily deliveries and fleet management checklist update.
- Investigate operations & customer queries also inventory management.
- Manage daily cycle counts and update new location in line with created layout.
- Project management with new warehouse concept identifying areas of improvement and managing project life cycle.
- Discipline staff members in line with organisation policy codes.
- Engage stakeholders on operational progresses and short comings.
- Build streamlined communication to assist operational goals.
- Track and trace shipment movements and preplan for receiving leasing with transport departments.
- Update daily targets and keep track of staff KPI's then engage on one to one meetings.
- Conduct daily invocoms to align daily goals with operations.
- Implement sustainability procedures inline with green environment for the organization.
- WAREHOUSE OPS MANAGER
Operations Supervisor
PLS Staffing Solutions
04.2021 - 08.2022
- Administration of Payroll & HR Management Conducting disciplinary hearing.
- Operations management overseeing daily tasks.
- Conducting daily operations meetings every morning.
- Monitoring of KPI's and Productivity measures.
- Formulating SOPs in line with company code of conduct.
- Leasing with customers and ensuring TAT is met.
- Application of the lean Six sigma process at the warehouse.
- Payroll & HR
Team leader
WOOLWORTHS
11.2019 - 03.2021
- Control room operational routine & Admin duties.
- Handled the warehouse issues and following up on late allocation stock communicating with buyers.
- Conducting resource & Inventory management Reports.
- Handled customer service desk and schedule deliveries.
- Performed day-to-day tasks such as issuing proof of deliveries (POD), goods received notes (GRN), and equipment received notes (ERN).
- LOGISTICS AND SUPPLY CHAIN
Operations Clerk
WOOLWORTHS
10.2012 - 07.2016
- Used the Triceps system for picking, loading, and dispatching inventory in Textile clothing and foods.
- Controlled the shrinkage of inventory in the warehouse.
- Received the backhaul suppliers and Trunkers.
- Ensured the temperature check for Trunkers is completed.
- LOGISTICS AND SUPPLY CHAIN
Education
Post Graduate Diploma - Management Science BA
DURBAN UNIVERSITY OF TECHNOLOGY
01.2021
Advanced Diploma - Management Science BA
DURBAN UNIVERSITY OF TECHNOLOGY
01.2020
Diploma - Supply Chain Management
RICHFIELD INSTITUTE OF TECHNOLOGY
01.2019
Grade 12 - Matric
SIVANANDA HIGH SCHOOL
01.2011
Skills
- Project management
- Performance monitoring
- Employee training
- Customer relationship management
- Inventory management
- Lean Six Sigma
- Safety compliance
- Fleet management
- Data analysis
- Process optimization
- Stakeholder engagement
- Team leadership
- Payroll administration
- Resource allocation
- Quality assurance
- Leadership skills
- Customer relationship building
- Mentoring and coaching
- Operational support
- Department management
- Strategic planning
- Outstanding customer service
- Customer relationship management systems
- Negotiation
- Data analytics
- General office administration
- Quality control procedures
- Crisis handling
- Inventory management systems
- Budgeting and financial analysis
- HR policies and procedures
- Logistical planning
- Project oversight
- Sustainability initiatives
Languages
English
Upper Intermediate
B2
Timeline
Warehouse Ops Manager
TVH PARTS CO
09.2022 - Current
Operations Supervisor
PLS Staffing Solutions
04.2021 - 08.2022
Team leader
WOOLWORTHS
11.2019 - 03.2021
Operations Clerk
WOOLWORTHS
10.2012 - 07.2016
Post Graduate Diploma - Management Science BA
DURBAN UNIVERSITY OF TECHNOLOGY
Advanced Diploma - Management Science BA
DURBAN UNIVERSITY OF TECHNOLOGY
Diploma - Supply Chain Management
RICHFIELD INSTITUTE OF TECHNOLOGY
Grade 12 - Matric
SIVANANDA HIGH SCHOOL