Sixolisiwe Mayeza
Sales Agent
Cape Town
Summary
Dynamic Quality Inspector with a proven track record at Mercedes Benz SA, excelling in inspection protocols and production streamlining. Enhanced customer satisfaction through meticulous quality checks and effective issue resolution. Skilled in data interpretation and employee supervision, consistently achieving high standards in product quality and team collaboration.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Quality Inspector
Mercedes Benz SA
03.2020 - 03.2025
- Identified defects during cyclical checks.
- Identified and helped resolve non-conforming product issues.
- Inspected Product or service with accuracy, reporting problems or defects quickly.
- Discarded and rejected products, materials and equipment not conforming with specifications.
- Inspected outbound shipments and conducted random sampling of product quality.
- Assisted in training new Quality Inspectors, sharing knowledge of best practices and industry standards.
- Collected samples during production and tested randomly to determine in-process product quality.
- Recorded defects and coordinated issue resolution with development team and functional leads.
- Monitored production operations for compliance with specifications and promptly reported defects.
- Worked with specific production team members to rectify production issues and maintain high-quality final products.
- Improved customer satisfaction ratings through diligent inspection of finished products before shipment.
Sales
Asahj Monti Projects
01.2018 - 03.2020
- Increased showroom sales by implementing effective sales strategies and maintaining strong customer relationships.
- Collaborated with sales teams to develop targeted sales strategies that maximized revenue potential.
- Consistently exceed sales goals, achieving Number% increase in Type sales YoY.
- Created successful sales presentations to highlight membership, overcome objections and close sales.
Receptionist
Boardwalk Hotel
03.2014 - 03.2017
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Handled cash transactions and maintained sales and payments records accurately.
- Assisted with onboarding new clients and securing paperwork completion.
Education
Diploma -
ND Diploma Hospitality Management
East London 05.2017
Skills
Test cases and script creation
Excel data modeling
Database Management
Production streamlining
Inspection protocols
Production methods
Recordkeeping
Employee supervision
Reporting and analysis
Data interpretation and analysis
Documentation skills
Timeline
Quality Inspector
Mercedes Benz SA
03.2020 - 03.2025
She representative
03-2020
Sales
Asahj Monti Projects
01.2018 - 03.2020
Receptionist
Boardwalk Hotel
03.2014 - 03.2017
Diploma -
ND Diploma Hospitality Management
Certification
She representative