Sivuyile Ngesi
Forklift Operator
Durban
Summary
Dynamic Supervisor with proven expertise at Stuttbrick, excelling in team building and strategic planning. Enhanced productivity through effective project management and problem-solving, fostering collaboration across departments. Recognized for mentoring staff and improving customer satisfaction, while maintaining a dependable and adaptable approach in high-pressure environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Supervisor
Stuttbrick
01.2017 - 04.2020
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Facilitated seamless communication between departments, ensuring that all teams were aligned with company goals.
- Boosted team morale and performance, organizing regular training sessions and motivational meetings.
- Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
Dispatcher
Stuttbrick
10.2016 - 12.2017
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Promoted teamwork among colleagues by proactively assisting others when needed.
Education
Matric -
Skills
Team Building
Training and mentoring
Strategic planning
Project Management
Problem-Solving
Decision-Making
Teamwork and Collaboration
Flexible and Adaptable
Self-Motivated
Active Listening
Multitasking Abilities
Critical Thinking
Dependable and Responsible
Certification
Leadership course
Timeline
Supervisor - Stuttbrick
01.2017 - 04.2020
Dispatcher - Stuttbrick
10.2016 - 12.2017
Leadership course
07-2015
B Kat S.s.s - Matric ,