Summary
Overview
Work History
Education
Skills
Certification
Timeline
Sivuyile  Ngesi

Sivuyile Ngesi

Forklift Operator
Durban

Summary

Dynamic Supervisor with proven expertise at Stuttbrick, excelling in team building and strategic planning. Enhanced productivity through effective project management and problem-solving, fostering collaboration across departments. Recognized for mentoring staff and improving customer satisfaction, while maintaining a dependable and adaptable approach in high-pressure environments.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Supervisor

Stuttbrick
01.2017 - 04.2020
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Facilitated seamless communication between departments, ensuring that all teams were aligned with company goals.
  • Boosted team morale and performance, organizing regular training sessions and motivational meetings.
  • Led successful project completions under tight deadlines, coordinating effectively across multiple teams.

Dispatcher

Stuttbrick
10.2016 - 12.2017
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Promoted teamwork among colleagues by proactively assisting others when needed.

Education

Matric -

B Kat S.s.s, Zinyoka Location

Skills

Team Building

Certification

Leadership course

Timeline

Supervisor - Stuttbrick
01.2017 - 04.2020
Dispatcher - Stuttbrick
10.2016 - 12.2017

Leadership course

07-2015
B Kat S.s.s - Matric ,
Sivuyile Ngesi Forklift Operator