Siviwe Faku

• Develop a high-performing team by providing mentorship, guidance, and opportunities for professional growth.
• Cultivate a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
• Improve project efficiency with strategic planning, resource allocation, and time management practices.
• Enhance team collaboration through regular communication, goal setting, and performance evaluations.
• Implement innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
• Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
• Establish a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
• Proactively identify potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
• Evaluate employee performance objectively using established metrics, leading to fair compensation adjustments based on meritocracy principles.
• Secure key partnerships that contributed to the company's overall growth strategy and market reach.
• Leverage professional networks and industry knowledge to strengthen client relationships.
• Achieved remarkable turnaround of underperforming divisions through strategic leadership and restructuring.

• Obtain STADIO National Marketing and Student Recruitment objectives, targets and parameters
• Review environment trends and historical information relevant to the School.
• Develop the School's Marketing Student Recruitment strategy and action plan and obtain approval as per the agreed planning process
• Regularly review the relevance of the strategy and action plans and amend if necessary
• Ensure that accountability for all aspects of the plan is clear and measurable
• Manage the implementation of the plan
• Review progress and manage deviations from the plan
• Report on progress against the plan
• Ensure effective lead management to provide actionable recruitment data and accurate historical records
• Establish reporting protocols, methods and parameters
• Maintain accurate and up to date records of current and historical recruitment activity and data
• Report as required to the National Marketing and Student Recruitment function and to the Executive Head
• Conduct data analyses
• Allocate clear budget accountability
• Establish performance objectives and measures for all staff
• Regularly review performance of staff and put development plans in place
• Regular training and skill development in support of agreed performance objectives and measures supported by the National Marketing Student Recruitment function

• Implement customer analysis to identify trends and opportunities to generate revenue
• Knowing your competition and strategizing accordingly
• Input into segmentation strategy - continually review the strategy and identify new segments and markets
• Build and nurture relationships with current top feeder schools (existing accounts)
• Build relationships with other schools based on segmentation strategy (new accounts)
• Initiate and facilitate lead generation activities (presentations, events, etc.)
• Facilitate early school interventions (with a long-term business development focus)
• Monitor and maintain customer satisfaction ratings
• Conducting business reviews using CRM programs.

Manage, motivate and support a team of nine salespeople and one marketing intern

• Grow lead databases on an annual basis
• Pro-actively maintain relationships with potential clients at various points of contact in an efficient, professional and timeously manner
• Oversee Customer Relationship Management workflow process and the accurate capturing of necessary data
• Report on weekly, monthly, and annual sales statistics of campus sales performance
• Ensure team is aware of targets and support them in achieving these
• Keep record of marketing material and ensure stock is always available
• Logistical management of team members, activations and resources needed for marketing events
• Guide team in proper procedure with training and development of efficient systems.

• Achieve sales targets and implement campus sales and marketing initiatives and plans aimed at attracting students to register for undergraduate and post graduate qualifications as well as short learning programmes.
• Responsible for initiating and managing relationships with prospective students at every stage of the recruitment process to get them to register for Vega qualifications and report on campus sales activity per set targets
• Initiates appropriate sales drives and promotional activities on and off campus so as to convert enquiries into enrollments and thus meet student intake targets, annually
• Participates in campus promotional activities, such as, career fairs, open days etc
• Captures data in respect of student leads, opportunities and prospects, ensuring all relevant information is captured timeously
• Prepares sales figures and statistics as required
• Establishes and fosters productive relationships with teachers, principals, corporates and other relevant stakeholders
• Conduct interviews with prospective students and provide feedback on those interviews
• Complete CRM workflow process.

• Initiate, Implement, and Oversee the school marketing plan for Damelin Centurion Campus
• Develop and implement marketing and communication strategies for the campus
• Serve as the campus's primary marketing contact and foster relationships with Principals, Life teachers, Learners and Parents to enhance the institution's image and visibility
• Work as a team with fellow school marketers from all Gauteng campuses with the goal to protect and solidify the Damelin Education Group brand
• Submit daily reports, as well as weekly, monthly and year plans to the Head of School Marketing, the General Manager, and the Sales Manager
• Attend In-and-Out of province career exhibitions and events
• Ensure efficient management of the company vehicle
• Ensure timeous ordering and management of Damelin promotional and branding material for the campus
• Conduct school presentations on the offerings that Damelin Centurion has and the benefits of enrolling with the institution.

• Specialize in the promotion of voice, connectivity, data mobile and telephone solutions to small and large businesses in Gauteng and surrounding provinces (Limpopo, North West, Mpumalanga and Free State)
• Develop strong and strategic relationships with leading brands to pass on benefits to customers
• Provide customized solutions to fit unique requirements
• Identify, install, and support all telecommunication needs of the client
• Identify new business and maintain strong relationships with existing clients
• Provide businesses with expertise to ensure their business telephone systems are more efficient, productive and cost effective.

• Promoting and facilitating activations to create awareness and drive sales for various brands (SAB, Vodacom, Discovery, Grass Valley and Telkom)
• Assisting companies various companies with the registration process of staff members, partners and clients during corporate events
• Assisting with the sourcing and recruiting of staff personnel
• Oversee staff value delivery in the absence of the Operations Manager
• Handle queries and complaints, as well as implementing the client's instructions in the absence of the Operations Manager
• Assisting with new business development.