Sivenathi Tyakume
National Sales And Corporate Specialist
Cape Town
Summary
I am a results-driven Senior Sales Professional with over 11 years of proven success in driving revenue growth, building high-performing sales teams, and cultivating long-term client relationships. Recognized for consistently exceeding sales targets and delivering lucrative growth in highly competitive markets. Skilled in strategic planning, consultative selling, and pipeline management across B2B and B2C environments. Adept at identifying market opportunities, negotiating high-value deals, and leading cross-functional initiatives to improve customer satisfaction and retention. A dynamic professional with a track record of streamlining processes, and aligning sales strategies with overall business objectives.
Overview
13
13
years of professional experience
Work History
National Sales and Corporate Specialist
Virgin Active SA
05.2023 - Current
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Followed all company policies and procedures to deliver quality work.
- Championed the adoption of new software tools that streamlined workflows across multiple departments.
- Negotiated with suppliers to reduce material costs, improving profit margins.
- Analyzed sales data to identify trends and adjust marketing strategies accordingly.
- Implemented customer feedback system to inform product development.
- Generated reports detailing findings and recommendations.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
Central Sales Agent
Virgin Active South Africa
04.2019 - 05.2023
- Present, promote and sell services using solid arguments to prospective and returning members.
- Perform cost-benefit and needs analysis of potential members to meet their needs.
- Establish, develop and maintain positive member’s relationships.
- Reach out to prospective members through calling, and emailing.
- Expedite the resolution of member problems to maximize satisfaction and acquire referrals.
- Achieve agreed upon sales targets and outcomes within schedule.
- Coordinate sales effort with team members and other departments.
- Analyze the market’s potential, track sale, status report and book club appointments using HubSpot.
- Supply management with reports on member’s needs, problems, interests and potential for new products and services.
- Keep abreast of best practices and promotional trends.
- Continuously improve through feedback.
Sales Consultant
Sanlam Digital Client Services
10.2016 - 08.2018
- Selling long term insurance products to existing clients
- Basic Admin
- Meeting monthly targets on different campaigns
- Drawing quotes for new and existing plans on Epsilon
- Adhering to FICA, FAIS, POPI and TCF legislation
- Submitting sales on a Sentrix system and maintaining good quality calls.
Sales and Service Consultant
Cell C Canal Walk
11.2014 - 09.2016
- Basic Admin, Contract Activations on the CRM and Oracle system, Direct Sales Marketing on different brands and packages, after selling assistance on all products, handling billing and general clients daily queries, Responsible for a daily float, cash up, daily stock count and monthly stock take. Ordering, transferring and accepting stock.
Accounting Clerk
Da Gama Textiles
01.2013 - 01.2014
- Record business transactions and key daily worksheets to the system
- Maintaining accounts data base
- Matching invoices to work orders and match payments to invoices
- Processing bills for payments and banking
- Monthly Stock take
- Contacts customers with delinquent accounts and ensuring customers accept payments or refunds.
Education
NC Versatile Broadcasting - Radio Theory, Broadcasters English (Communications) Versatile Broadcasting, Philosophy of Life and Life Skills
Walter Sisulu University
01.2013
Matric - IsiXhosa (HL), English (FAL), Accounting, Economics, Business Studies and Life Orientation
Hector Peterson
01.2010
Skills
Customer relations
Team collaboration
Coaching and mentoring
Compliance monitoring
Business reporting
Adaptability and flexibility
Decision-making
Multitasking Abilities
Time management
Analytical thinking
Expert problem solving
Advanced communication
Upselling and cross-selling
References
- L., Williams, Accountant, 07999392463, Da Gama Textiles
- C., Brooks, Former Branch Manager, 0826967963, 0215551676, Cell C Canal Walk
- B., Willie, Business Analyst, 0723991351, Sanlam
- S Makodi, Sales Manager, 021 658 3000, 0724451760, Virgin Active South Africa
Timeline
National Sales and Corporate Specialist
Virgin Active SA
05.2023 - Current
Central Sales Agent
Virgin Active South Africa
04.2019 - 05.2023
Sales Consultant
Sanlam Digital Client Services
10.2016 - 08.2018
Sales and Service Consultant
Cell C Canal Walk
11.2014 - 09.2016
Accounting Clerk
Da Gama Textiles
01.2013 - 01.2014
Matric - IsiXhosa (HL), English (FAL), Accounting, Economics, Business Studies and Life Orientation
Hector Peterson
NC Versatile Broadcasting - Radio Theory, Broadcasters English (Communications) Versatile Broadcasting, Philosophy of Life and Life Skills
Walter Sisulu University
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