Patient Administrator
SANDF
01.2021 - 06.2021
- Ensured smooth operations of the front desk, handling phone calls and directing inquiries to appropriate staff members.
- Optimized resource utilization within the practice by regularly monitoring supply inventory levels and placing timely orders when needed.
- Reduced wait times for patients by managing patient flow and coordinating with healthcare providers.
- Enhanced office efficiency by maintaining accurate patient records and updating necessary documentation.
- Capturing data for concurrent health assessment.
- Handling consultations.
- Assisted physicians with pre-authorization requests, ensuring timely approval of required treatments or medications for patients' wellbeing.
