Sive Sigonyela
Queenstown
Summary
Savvy expert trained in troubleshooting computer hardware and software issues in customer-focused environments. Possesses comprehensive knowledge of standard operating systems, networking protocols and technical support procedures. Skilled in identifying and resolving complex technical problems.
Overview
8
8
years of professional experience
6
6
years of post-secondary education
Work History
Wine Shelfpacker
Pick N Pay
10.2022 - Current
- Improved overall store appearance by designing visually appealing merchandising displays that showcased high-quality wine offerings.
- Trained new team members on product knowledge, sales strategies, and exceptional customer service techniques.
- Streamlined ordering processes by working closely with the liquor store manager.
Van Assistant (Part-Time)
Sunshine Bakery
03.2017 - 11.2019
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Strengthened communication skills through regular interactions with others.
Education
Diploma in Systems Development - Systems Engineering
Boston Collage
Queenstown, South Africa 01.2017 - 10.2021
A+ Technical Support Systems
Boston Collage
Queenstown 08.2023 - Current
Skills
Hardware Installation
Peripheral Setup
Software configuration
System diagnostics
Network Administration
Desktop Technical Support
Operating system management
Troubleshooting and diagnostics
Network configuration
Technical Troubleshooting
Timeline
A+ Technical Support Systems
Boston Collage
08.2023 - Current
Wine Shelfpacker
Pick N Pay
10.2022 - Current
Van Assistant (Part-Time)
Sunshine Bakery
03.2017 - 11.2019
Diploma in Systems Development - Systems Engineering
Boston Collage
01.2017 - 10.2021