Current Affairs
Job Search Status
Open to workDesired Job Title
TVET College Executive ManagementWork Type
Full TimeContract WorkLocation Preference
On-SiteLocation: Gqeberha, Eastern CapeSouth Africa
Open to relocation: Yes
Open To Work
SIVE GUMENGE
Student Development & Stakeholder Management
Gqeberha
Work Preference
Summary
Results-oriented professional with extensive knowledge of South African Public Service policies and the Post-Schooling Education and Training Sector. Expertise in the TVET College Sector, complemented by strong skills in stakeholder relationship management, monitoring, evaluation, and reporting. Committed to advancing student and youth development and contributing to impactful public affairs and policy development.
Overview
4
4
Languages
20
20
years of professional experience
Work History
Assistant Director Student Support Services
Eastcape Midlands TVET College
Gqeberha, South Africa
10.2021 - Current
- Administer Service Support Services Unit to enhance operational efficiency and service delivery
- Develop the annual Student Support Services (SSS) operational plans, assigning relevant tasks to staff and ensuring progress against the approved annual targets
- Develop and Review relevant SSS policies, processes, procedures, and job profiles
- Managed student counselling across college in collaboration with Higher Health and identified partners to provide comprehensive support
- Provide students with career guidance, counselling and academic support
- Established operational partnership with Student Representative Council (SRC) to engage in key events and activities, including induction and wellbeing events
- Work closely with TVETMIS, Examinations and Registration Divisions and coordinating a Student-Centred approach
- Collected and reviewed feedback from students and staff through surveys and focus groups.
- Liaise with the Vocational Programme Manager and relevant stakeholders in ensuring a well-developed system in providing adequate workplace student experience
- Management of all the Human, Financial and other resources of the unit.
INSTITUTIONAL SUPPORT MANAGER (SECONDED BY NSFAS)
Eastcape Midlands TVET College
10.2020 - 09.2021
- Managed Financial Aid Unit, implementing financial aid processes designed by NSFAS and DHET
- Led support services operations, ensuring efficient service delivery across administrative and student-facing functions.
- Supported Student Support Services Division on DHET TVET bursary processes and financial aid services
- Managed internal and external stakeholder relations, ensuring effective communication for financial aid
- Assisted with various tasks as requested by the College. as delegated by the College
- Uncovered deficiencies in coverage and developed improvements by evaluating previous resolutions.
- Perform any other tasks as delegated by the College
- Coordinated staff schedules, workload allocation, and daily support activities for consistent departmental performance.
STAKEHOLDER ENGAGEMENT MANAGER
NSFAS
01.2017 - 09.2020
- Managed relationships with student development units at universities and support services at TVET colleges and DHET TVET Branch to foster collaboration.
- Developed and implemented stakeholder engagement plans for capacity building and training of SRCs and TVET bursary officers on TVET rules and guidelines, enhancing understanding and compliance.
- Participated in TVET Bursary Financial Aid Committee meetings to discuss funding issues.
- Provide strategic support to the GM: Stakeholder Manager on TVET related issues.
- Attend TVET Bursary Financial Aid Committee (FAC) Meetings
- Promoted company portfolios through workshops, business forums, and conferences, increasing visibility and engagement with key stakeholders.
FUNDER RELATIONS MANAGER
NSFAS
01.2016 - 01.2017
- Managed relationships with external donors funding students from universities and TVET colleges, fostering ongoing support and collaboration.
- Manage Department of Military Veterans (DMV) Bursary Administration Unit
- Communicate bursary processes and decisions to funded and unfunded students
- Process registrations and allowance templates for funded students
- Provide quarterly reports to NSFAS and DMV Management.
- Identified and documented financial discrepancies in reports. and interfaced with customers to resolve problems and meet diverse needs.
- Responded to customer questions to provide clarity and support., problems and complaints in person and via phone to maintain positive relationships and support smooth communications.
PUBLIC RELATIONS OFFICER
NSFAS
01.2014 - 01.2016
- To deliver strategic communications support to the Senior Manager and assisted marketing teams in developing and promoting targeted media campaigns, enhancing audience engagement.
- Supported marketing teams in developing, implementing and promoting engaging, focused media campaigns.
- Liaised with media and organizations to address inquiries, fostering a positive organizational image.
- Identified and shared PR projects, coverage and content to support research bids and promote reputation-enhancing initiatives.
- Facilitated discussions with stakeholders to gather insights and feedback. and clients in seeking opportunities for partnerships, sponsorship and advertising.
STUDENT SUPPORT OFFICER
NSFAS
01.2013 - 01.2014
- Responsible for maintaining relations with Student Governance management at universities and Student Support Services at TVET Colleges, with Student Representative Councils and ensuring that students can use the sBux allowance voucher disbursement system effectively
- Train and lobby SRCs towards understanding of NSFAS policies and processes during the introduction phase of the new Student-Centered Model.
- Oversaw crisis intervention and prevention programmes to help students overcome physical, emotional and social challenges.
- Engaged students to ascertain health conditions, assessed student behaviour and escalated issues to authorities for suspected neglect or abuse cases.
- Listened to students' needs and helped develop academic plans matching individual strengths and weaknesses to promote learning.
ADMINISTRATIVE ASSISTANT
NSFAS
01.2010 - 01.2013
- Responsible for capturing students' information capturing (Personal Data Capturing), into NSFAS systems, validation of Loan Agreement Forms (LAFs) from institutions, provide NSFAS information to institutions when required to and provide student support on institutional visits.
- Handled client correspondence and internal communications in professional manner.
- Performed administrative tasks, document management and report development for inter-departmental use.
- Updated client correspondence files and noted additions in file index.
STUDENT REPRESENTATIVE COUNCIL (STRUCTURES OF STUD
CPUT
01.2007 - 12.2010
- Organized various events around university, from initial event planning meetings to final production, to spread school spirit and enhance student experiences.
- Represented the views of students on matters relating to the student learning experience.
- Assisted students in completing required documentation for upcoming semesters, from signing up for clubs to financial aid documents.
- Consistently worked to improve student learning experience in partnership with Students' Association by creating solutions to long-standing problems.
- Educated student body by relaying important messages from Student Government clearly and concisely to encourage informed voting.
Education
BTech Degree - Business Management
CPUT
Cape Town01-2011
Diploma - Entrepreneurship
CPUT
Cape Town01-2009
Skills
Research analysis
Strategic Management
Process improvement
Conflict resolution
Partnership development
Cross-functional Collaboration
Stakeholder Engagement
Creative direction
Conflict resolution
Strategic Partnership Establishing
Creative direction
Strategic Communications
Staff Management
Accomplishments
- Facilitated the establishment of the direct Student Governance and Leadership Support Unit within NSFAS
- Championed the establishment of the University and TVET sections within NSFAS
- Contributed to reactivation of Employee - Labour Relations at NSFAS
- Served as member of NEHAWU Education National and Provincial Subcommittee
- Facilitated Regional & National NSFAS Student Leadership Capacity Building Workshops
- Developed and facilitated the adoption of the new Student Support Services (SSS) Policy at Eastcape Midlands TVET College
- Developed and facilitated the adoption of new Terms of Reference for the establishment of the SSS Committee of Council at Eastcape Midlands TVET College
- Managed the introduction and implementation of the Central Induction & Orientation Programme at Eastcape Midlands TVET College
Interests
Debating
Policy Analysis
Timeline
Assistant Director Student Support Services
Eastcape Midlands TVET College
10.2021 - Current
INSTITUTIONAL SUPPORT MANAGER (SECONDED BY NSFAS)
Eastcape Midlands TVET College
10.2020 - 09.2021
STAKEHOLDER ENGAGEMENT MANAGER
NSFAS
01.2017 - 09.2020
FUNDER RELATIONS MANAGER
NSFAS
01.2016 - 01.2017
PUBLIC RELATIONS OFFICER
NSFAS
01.2014 - 01.2016
STUDENT SUPPORT OFFICER
NSFAS
01.2013 - 01.2014
ADMINISTRATIVE ASSISTANT
NSFAS
01.2010 - 01.2013
STUDENT REPRESENTATIVE COUNCIL (STRUCTURES OF STUD
CPUT
01.2007 - 12.2010
Diploma - Entrepreneurship
CPUT
BTech Degree - Business Management
CPUT
Section name
Male - Driver's License Code B
Personal Information
- Gender: Male
- Driving License: Driver's License Code B