SITHONGA BONGIWE

• Troubleshoot and Install Printers
• Doing administration and filling
• Replace and record faulty switches, Hubs and Equipment
• Repair laptops, desktops, routers, printers and landlines
• Maintain smooth running of IT transversal systems i.e PROMUN and PAYDAY
• Maintain & support windows performance and data recovery
• Support security settings on windows
• Manage windows updates
• Troubleshoot client connectivity
• Figure & manage storage
• Renew software licenses
• Responsible for backups
• Maintain & monitor all incidents logged through a call logging system
• Problem solving and decision-making skills
• Monitors performance of network and reports on status
• Ensure compliance of information systems through information security
• User administration (setup and maintaining user account)
• Ensure all IT policies, standards and procedures are enforced
• Monitor and perform quality control on LAN and wireless connections.
• Analyzed problems and worked with teams to develop solutions.
• Sorted and organized files, spreadsheets, and reports

Repair laptops, desktops, routers, printers and landlines

• Maintain & support windows performance and data recovery
• Support security settings on windows
• Manage windows updates
• Maintain smooth running of systems namely: PERCAL, PAYDAY, OFFICE 365, ESS and SOLAR
• Troubleshoot client connectivity
• Figure & manage storage
• Renew software licenses
• Responsible for backups
• Maintain & monitor all incidents logged through a call logging system
• Problem solving and decision-making skills
• Monitors performance of network and reports on status
• Ensure compliance of information systems through information security
• User administration (setup and maintaining user account)
• Ensure all IT policies, standards and procedures are enforced
• Monitor and perform quality control on LAN and wireless connections.
• Sorted and organized files, spreadsheets, and reports
• Analyzed problems and worked with teams to develop solutions

• Maintain smooth running of IT transversal systems i.e
• BAS, PERSAL and LOGIS
• Maintain & support windows performance and data recovery
• Support security settings on windows
• Manage windows updates
• Troubleshoot client connectivity
• Figure & manage storage
• Renew software licenses
• Responsible for backups
• Doing administration and filling
• Maintain & monitor all incidents logged through a call logging system
• Problem solving and decision-making skills
• Monitors performance of network and reports on status
• Ensure compliance of information systems through information security
• User administration (setup and maintaining user account)
• Ensure all IT policies, standards and procedures are enforced
• Monitor and perform quality control on LAN and wireless connections
• Troubleshoot and Install Printers.
• Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments