Siphephelo Mchunu
Packer
Umlazi
Summary
Years of experience in the packaging industry as a General Worker and Packer, I have developed strong skills in manual handling and packaging of products, basic machinery operation and maintenance, and teamwork. I have a proven track record of working effectively in fast-paced environments, meeting production targets, and ensuring quality control. Throughout my tenure, I have demonstrated adaptability, attention to detail, and a commitment to maintaining a clean and organized work area. I am confident in my ability to contribute to a dynamic team and further develop my skills in the industry.
Overview
3
3
years of professional experience
2
2
Languages
Work History
General Assistant
BP Garage, Umlazi V Section
Umlazi
12.2023 - 04.2024
- Completing minor repair work, which includes repairing doors, locks, door frames, and handles, as well as replacing light bulbs, sockets, switches, and window glass.
- Performing basic plumbing tasks, which include unclogging drains as well as fixing leaking faucets and toilets.
- Performing regular cleaning duties, which include sweeping, dusting, mopping, and vacuuming.
- Maintaining all outdoor areas, which entails mowing, trimming, and edging the lawn as well as shoveling snow and ice as required.
- Inspecting control panels and electrical wiring to detect any issues that require immediate attention.
- Taking inventory of maintenance supplies and notifying the Supervisor of low or depleted supplies.
- Promptly responding to requests for emergency repairs and clean-ups.
- Ensuring that all maintenance equipment is in good working order.
- Managing and maintaining inventory in a store or warehouse.
- Physically counting product stock.
- Verifying the condition of goods.
- Tracking actual inventory against recorded inventory to ensure accuracy.
- Identifying theft or damage.
- Maintaining optimal stock levels.
- Ensuring compliance.
- Facilitating audits.
- Demonstrated ability to provide excellent customer service while working in a busy retail environment.
- Managed day-to-day store operations, including opening and closing procedures, inventory management, and cash handling.
- Skilled in resolving customer concerns and complaints in a timely and professional manner.
- Built and maintained relationships with customers to ensure repeat business.
- Provided administrative support and assistance to management, including filing, scheduling, and data entry.
- Maintained organization and cleanliness of work area and store.
- Handled incoming calls, emails, and messages, routing them to the appropriate parties.
- Proven track record of multitasking and prioritizing tasks to ensure deadlines are met.
- Developed and implemented strategies to increase customer satisfaction.
- Assisted with special projects, as needed, to ensure successful completion.
- Supported daily operations, ensuring smooth workflow and increasing overall productivity.
- Enhanced customer satisfaction with timely response to inquiries and resolving issues promptly.
- Responded to telephone, email and in-person customer inquiries.
- Supported customer service efforts when needed addressing concerns or requests professionally.
Packer
BP Garage, Umlazi V Section
Umlazi
05.2022 - 11.2023
- Experienced in stocking, organizing, and maintaining a clean and safe warehouse environment.
- Proven ability to carry out manual labor tasks with high attention to detail.
- Demonstrated ability to work quickly and accurately in a fast-paced environment.
- Managing and maintaining inventory in a store or warehouse.
- Physically counting product stock.
- Verifying the condition of goods.
- Tracking actual inventory against recorded inventory to ensure accuracy.
- Identifying theft or damage.
- Maintaining optimal stock levels.
- Ensuring compliance.
- Facilitating audits.
- Maintained a clean and organized work environment, promoting safety and productivity.
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
- Proved successful working within tight deadlines and a fast-paced environment.
- Completed all assigned tasks promptly, adhering to strict deadlines while maintaining high-quality workmanship.
- Collaborated with team members to achieve daily goals and meet company objectives.
- Ensured timely completion of orders through effective time management and multitasking skills.
- Demonstrated flexibility in adapting to various packing procedures for different types of products, meeting specific client requirements.
- Performed required housekeeping to keep work areas clean such as sweeping floors, putting trash in trash containers and picking up product from floor.
- Complied with safety, health, and environmental regulations as prescribed by law.
- Supported warehouse operations by efficiently moving materials to designated areas using pallet jacks or hand trucks.
- Trained new employees on proper packing and labeling techniques and to apply best practices.
- Inspected items to identify discrepancies and damages and reported to supervisor.
- Assisted in inventory management, conducting regular counts and reporting discrepancies.
- Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
- Complied with company policies and industry regulations throughout all packing activities, promoting a safe working environment.
Packer
Woolworths Durban Field Street, Durban CBD
Durban
12.2020 - 02.2022
- Experienced in safely and efficiently packaging products for shipment.
- Skilled in accurately labeling packages for delivery.
- Proficient in operating packaging equipment such as shrink wrap machines, packaging scales, and label printers.
- Managing and maintaining inventory in a store or warehouse.
- Physically counting product stock.
- Verifying the condition of goods.
- Tracking actual inventory against recorded inventory to ensure accuracy.
- Identifying theft or damage.
- Maintaining optimal stock levels.
- Ensuring compliance.
- Facilitating audits.
Education
Grade 11 -
Christian High School
Durban, South Africa12.2021
Skills
Packaging expertise - Expert
Attention to detail - Expert
Teamwork skills - Expert
Machine operation - Expert
Inventory management - Expert
Work ethic - Expert
Communication - Expert
Interpersonal skills - Expert
Adaptability - Expert
Teamwork - Expert
Time management - Expert
Workload management
Customer relationship management
Sales support
Delivery routing
References
Nqobile Nxumalo
Supervisor BP Garage
073 336 5803
Anitta Magubane
Supervisor
062 321 4408
More references upon request.
Timeline
General Assistant
BP Garage, Umlazi V Section
12.2023 - 04.2024
Packer
BP Garage, Umlazi V Section
05.2022 - 11.2023
Packer
Woolworths Durban Field Street, Durban CBD
12.2020 - 02.2022
Grade 11 -
Christian High School