SITHEMBISO HERCULES NDOU
Warehouse Management
SPRINGS
Summary
Highly accomplished and results-driven Warehouse Manager with 8 years of experience in leading and optimizing warehouse operations. Demonstrated expertise in overseeing all aspects of warehouse management, from inventory control and logistics to team leadership and process improvement. Proven track record of enhancing efficiency, reducing costs, and ensuring seamless workflows in fast-paced and high-volume environments. Skilled in implementing best practices, utilizing cutting-edge technology, and developing strategic initiatives to drive productivity and meet organizational goals. Strong leadership abilities, adept at building and motivating cross-functional teams to achieve excellence. Possesses exceptional communication skills, fostering positive relationships with staff, suppliers, and stakeholders. With a solid background in procurement, adept at strategic sourcing, contract management, and supplier performance evaluation. Committed to continuous improvement and staying abreast of industry trends. Overall, a results-oriented Warehouse Manager with a proven ability to deliver exceptional operational outcomes while maintaining a focus on safety, quality, and customer satisfaction.
Overview
16
16
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Assistant warehouse Manager parts manger
Suzuki Auto
05.2021 - 03.2023
- Inventory Management: Overseeing the organization, tracking, and maintenance of parts inventory within the warehouse
- Stock Control: Monitoring stock levels, conducting regular stock counts, and implementing procedures to optimize inventory accuracy
- Order Processing: Receiving, processing, and fulfilling parts orders from internal departments or external customers
- Replenishment Planning: Analyzing demand patterns, forecasting future inventory needs, and initiating procurement of parts to maintain optimal stock levels
- Warehouse Operations: Ensuring efficient and safe warehouse operations, including receiving, inspecting, storing, and distributing parts
- Quality Control: Implementing quality control measures to verify the accuracy, condition, and integrity of received and dispatched parts
- Documentation and Record-Keeping: Maintaining accurate records of parts inventory, transactions, and related documentation, such as purchase orders and invoices
- Team Management: Supervising warehouse staff, including training, assigning tasks, scheduling, and providing guidance to ensure productivity and adherence to procedures
- Vendor Management: Establishing and maintaining relationships with parts suppliers and negotiating terms and conditions for procurement
- Continuous Improvement: Identifying opportunities for process optimization, cost reduction, and efficiency enhancement within the parts warehouse
- Health and Safety Compliance: Ensuring compliance with health and safety regulations, implementing safety procedures, and promoting a safe working environment
- Reporting: Generating reports on inventory status, order fulfillment, and warehouse performance, and presenting data to management
- Cargo Tracking: Implementing systems and processes to track the movement of parts shipments, ensuring visibility and transparency throughout the logistics chain
- Monitoring the status and location of incoming and outgoing shipments, and providing updates to internal stakeholders and customers as necessary
- Shipment Costing: Managing the financial aspect of parts shipments by calculating and tracking shipment costs, including transportation, customs fees, insurance, and other related expenses
- Monitoring and analyzing shipment costs to identify cost-saving opportunities, negotiate favorable terms with logistics providers, and optimize overall logistics expenditure
- Vendor Selection and Evaluation: Identifying and evaluating potential vendors and service providers based on quality, reliability, pricing, and delivery capabilities
- Conducting supplier audits and maintaining a preferred supplier list
- Request for Proposal (RFP) Management: Developing and issuing RFPs for required services or materials, outlining specifications, quantities, delivery requirements, and evaluation criteria
- Reviewing and comparing proposals to select the most suitable vendors
- Negotiation and Contract Management: Negotiating favorable terms and conditions, pricing, and delivery schedules with vendors
- Drafting and managing contracts or purchase agreements to ensure compliance and mitigate risks
- Order Placement and Follow-up: Placing purchase orders for required services and materials, ensuring accuracy and timeliness
- Monitoring order status, tracking deliveries, and resolving any issues or delays that may arise
- Supplier Relationship Management: Building and maintaining strong relationships with suppliers, fostering open communication, addressing concerns, and working collaboratively to ensure timely and efficient procurement
- Cost Control and Value Optimization: Monitoring procurement costs, identifying cost-saving opportunities, and implementing strategies to optimize purchasing decisions while maintaining quality standards
- Material and Service Quality Assurance: Collaborating with suppliers to establish quality standards and conducting inspections or audits to ensure the received services and materials meet the required specifications and standards.
Warehouse E-commerce Manager
The House of Busy
Germiston
11.2018 - 02.2020
- Inventory Management: Overseeing the management of inventory for e-commerce retail operations, ensuring accurate stock levels, proper storage, and efficient order fulfillment
- Order Fulfillment: Managing the order fulfillment process, including picking, packing, and shipping of products to customers in a timely manner
- Warehouse Organization: Ensuring the proper organization and layout of the warehouse to optimize space utilization, ease of access, and efficient movement of goods
- Quality Control: Implementing quality control measures to ensure accurate order picking, proper packaging, and overall product quality and condition
- Systems and Technology: Utilizing warehouse management systems (WMS) and other relevant technologies to track inventory, manage orders, and streamline warehouse operations
- Returns and Exchanges: Managing the returns and exchanges process, including inspecting returned products, processing refunds or exchanges, and maintaining accurate records
- Team Management: Supervising warehouse staff, including training, assigning tasks, and ensuring productivity, accuracy, and adherence to safety and operational procedures
- Vendor Management: Collaborating with suppliers and vendors to coordinate inbound and outbound shipments, resolve issues, and maintain positive relationships
- Continuous Improvement: Identifying opportunities for process improvement, such as streamlining workflows, implementing automation, and enhancing overall operational efficiency
- Health and Safety Compliance: Ensuring compliance with health and safety regulations within the warehouse, conducting regular safety inspections, and promoting a safe working environment
- Data Analysis and Reporting: Analyzing warehouse performance data, such as order processing time, inventory accuracy, and fulfillment rates, and providing regular reports to management
- Cross-Functional Collaboration: Collaborating with other departments, such as purchasing, customer service, and logistics, to ensure smooth operations, timely order processing, and customer satisfaction.
Logistics Manager
Anova Health Institute
06.2015 - 11.2017
- Procurement and Supply Chain Management: Managing the procurement process for goods and services required by the NGO, including sourcing suppliers, obtaining quotes, and negotiating contracts
- Ensuring timely and cost-effective procurement while adhering to organizational policies and donor regulations
- Inventory Management: Overseeing the management of inventory, including tracking stock levels, conducting regular inventory audits, and ensuring adequate stock of essential supplies
- Collaborating with program teams to forecast and plan inventory needs
- Shipment and Transportation: Coordinating the transportation and shipment of goods to the provincial coordinators and sub-districts
- Warehouse Management: Managing the organization and efficient operation of warehouses or storage facilities
- Overseeing the receipt, storage, and distribution of goods, implementing inventory control measures, and maintaining accurate records
- Logistics Planning: Collaborating with program managers and field staff to develop logistics plans for project implementation, including determining transportation needs, delivery timelines, and distribution strategies
- Donor Compliance: Ensuring compliance with donor requirements and regulations related to logistics and procurement activities
- Maintaining accurate documentation, providing necessary reports, and supporting audits or assessments as required
- Fleet Management: Managing the organization's vehicle fleet, including scheduling and coordinating vehicle usage, monitoring vehicle maintenance and repairs, and ensuring compliance with vehicle safety standards
- Risk Management: Identifying and mitigating potential logistics risks and challenges
- Developing contingency plans for emergencies, such as natural disasters or supply chain disruptions, and ensuring the continuity of logistics operations
- Collaboration and Coordination: Liaising and coordinating with internal departments, program teams, external suppliers, and logistics service providers to ensure smooth logistics operations
- Facilitating effective communication and collaboration among stakeholders
- Budget Management: Assisting in the development and management of logistics budgets
- Monitoring expenditures, analyzing costs, and identifying cost-saving opportunities while maintaining quality and operational efficiency
- Compliance and Documentation: Ensuring compliance with organizational policies, legal requirements, and industry standards
- Maintaining accurate and up-to-date logistics-related documentation, including contracts, invoices, delivery receipts, and inventory records
- Capacity Building: Providing training and guidance to staff and partners on logistics procedures, best practices, and relevant tools or systems
- Building the capacity of logistics staff and fostering a culture of continuous improvement.
Warehouse Coordinator
FCB South Africa
Sandton
02.2012 - 03.2015
- Development of and adherence to schedules and budgets (with other departments as required)
- Maintaining overall quality control and adherence to FCB internal processes
- Ensure preparation of weekly status reports
- AssistingAccountManagersandBillingCoordinatorwithmanagementandanalysis of billing
- Inventory management
- Minimizing overstocks and removal of obsolete/redundant raw materials to maximize the availability of working capital
- Ensuring that the goods/stock control department is well organized and controlled to sufficiently
- Supporting production and the goals of the business
- Managing incoming products is receipted and managed appropriately according to company procedures
- Ensuring materials are ready and available for production as and when required
- Ensuring that any materials that are late or holding up production for whatever reason are chased and followed up until received
- Ensure sub-contract processes are received back and that suppliers are chased to ensure no late delivery situation
- Routine management information on inventory performance Monitor and evaluate consumables usage & costs Monitor & evaluate material utilization
- Manage and control processes and functions
- Be responsible for managing and running planned stock takes
- Perform cyclic stock checks Check and adjust warehouse floor data collection stocks data
- Ensure works orders are correct and fully completed and that all stock has been allocated to the Job correctly
- Collateral by courier, rail, freight, or air distribution agencies
- Develop a pool of resources to assist with packaging, filing, and distribution of
- Collateral
- Managing large volumes of collateral that are used to promote 2 national campaigns introduced by Eskom one being Operation Khanyisa and Switch Ova, the Collateral value for each campaign averaging from 3 million to 6 million
- Managing our outsourced warehouses
- Managing a national collateral distribution to all Eskom Regions
- Handling all invoices and payouts
- To the suppliers after a service delivery.
Transaction Management Operator
Electronic Toll Collections
Centurion
09.2011 - 01.2012
Sales and quality Assurance controller
Cell C Direct
Midrand
02.2008 - 08.2011
Unsecured Lending Consultant
ABSA BANK
01.2007 - 01.2008
Education
BCom - International Supply Chain Management
IMM SCHOOL OF GRADUATES
02.2023 - 05.2025
Diploma - Supply
Alison online Institue
02.2012 - 05.2015
CERTIFICATE - undefined
VIP ACADEMY
Payroll organizing and Mentoring Payroll Administration - undefined
06.2012 - 05.2012
Skills
Inventory Managementundefined
Stock Market analysis, taking out small courses for up-skilling, spending time with family.
Stock market analysis is a side hustle that I'm invested on financial enable myself for other prospects that I desire to establish, without sourcing loan or funding from any organizations for SME, this will assist with procuring stock and a financial contingency for unplanned costs.
Timeline
BCom - International Supply Chain Management
IMM SCHOOL OF GRADUATES
02.2023 - 05.2025
Assistant warehouse Manager parts manger
Suzuki Auto
05.2021 - 03.2023
Warehouse E-commerce Manager
The House of Busy
11.2018 - 02.2020
Logistics Manager
Anova Health Institute
06.2015 - 11.2017
Payroll organizing and Mentoring Payroll Administration - undefined
06.2012 - 05.2012
Warehouse Coordinator
FCB South Africa
02.2012 - 03.2015
Diploma - Supply
Alison online Institue
02.2012 - 05.2015
Transaction Management Operator
Electronic Toll Collections
09.2011 - 01.2012
Sales and quality Assurance controller
Cell C Direct
02.2008 - 08.2011
Unsecured Lending Consultant
ABSA BANK
01.2007 - 01.2008
CERTIFICATE - undefined
VIP ACADEMY
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