Summary
Work History
Education
Skills
Timeline
SalesAssociate
Sithembiso Mpendulo

Sithembiso Mpendulo

Regional Manager
Polokwane

Summary

I am a highly motivated manager with over 10 years of retail management experience. I enjoy a challenge and consistently achieve high standards and exceed company targets through effectively working as a team player. Experience in all areas include customer service, stock control, recruitment, training, achieving company targets and objectives, accountability and problem solving

Work History

Retail Regional Manager

Fair-Price (Furniture & Appliances)
10.2020
  • Achievements: Driving and executing operational excellence within the region in order to ensure sustainability, profitability and growth of the region are in line with company objectives, Effective Team Management, Managing and controlling stock within the region, Monitoring the operational activities of the stores within the region, Implementation of strategies to tackle issues, Managing profitability within the region and formulate plans for the improvement, Ensuring the delivery of targets through individual recognition and performance review, Providing support to stores and management teams, Ensuring empowerment to staff and managers, Identifying new business opportunities, Identifying threads and problems of business within the region, Problem solving

Branch Manager

Fair-Price (Furniture & Appliances)
07.2016 - 10.2020
  • Achievements: Day to day running of the store, Delivering high standard of customer service, Achieving and maintaining high store standards, Responsible for stock control, Responsible for achieving sales targets, Responsible for setting targets to staff on weekly basis, Motivating and training staff to achieve monthly sales targets, Identifying underperforming staff, Identifying underperforming categories, Comply with company policies and procedures, Managing store with a warehouse, Managing 24 staff members

Designate Manager

Fair-Price (Furniture & Appliances)
12.2015 - 07.2016
  • Achievements: Assisting Branch Manager in the day to day running of the store, Accepting and checking of deliveries, Allocating and dispatching stock, Doing stock counts, Standing in for store manager when not available, Floating in region to relieve store managers

Branch Manager

Shoprite Usave (Supermarket)
01.2012 - 06.2015
  • Achievements: Day to day running of the store, delivering a high standard of customer service, Achieving and maintaining high store standards, Improve store organizational skills, To motivate and develop individuals to deliver outstanding team performance, Commercial with merchandise, Increase sales by delivering the above, Responsible for sales target, Responsible for stock control, Accepting and checking of deliveries, draw up staff schedule (staff roaster), Responsible for profit & loss, Explaining out of line on Main ledger, Staff delegation & staff discipline, Managing 15 staff members

Assistant Manager

Shoprite Usave (Supermarket)
01.2012 - 04.2012
  • Achievements: Administration, Doing cash ups, Banking, Invoice Acknowledgments, Control over budgets, Control over expenses, Comply with company policies and procedures, Motivate and develop front end staff, Assisting Branch Manager

Education

Matric - undefined

Leeds business college

Marketing Management -

Victory Training College

NQF Level 4 Management Learner ship (Trainee Manager) - undefined

Shoprite Usave

Retail Manager (Chain store – Operational Finance) - undefined

W&RSETA

Retail Manager (Chain store – Time Management) - undefined

W&RSETA

Skills

Strategic planning

Timeline

Retail Regional Manager

Fair-Price (Furniture & Appliances)
10.2020

Branch Manager

Fair-Price (Furniture & Appliances)
07.2016 - 10.2020

Designate Manager

Fair-Price (Furniture & Appliances)
12.2015 - 07.2016

Branch Manager

Shoprite Usave (Supermarket)
01.2012 - 06.2015

Assistant Manager

Shoprite Usave (Supermarket)
01.2012 - 04.2012

Matric - undefined

Leeds business college

Marketing Management -

Victory Training College

NQF Level 4 Management Learner ship (Trainee Manager) - undefined

Shoprite Usave

Retail Manager (Chain store – Operational Finance) - undefined

W&RSETA

Retail Manager (Chain store – Time Management) - undefined

W&RSETA

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Sithembiso MpenduloRegional Manager