Sithembiso Mohapi

• Enhanced customer engagement with effective social media management and content creation.
• Increased brand awareness by developing and executing targeted marketing campaigns.
• Boosted sales revenue through implementation of innovative marketing strategies
• Implemented creative solutions to address unique challenges faced by clients in variety of industries.
• Designed eye-catching graphics for use across various digital platforms, improving overall branding consistency.
• Continuously educated self on latest industry trends and best practices, ensuring company's digital marketing strategies remained up-to-date and effective.
• Coordinated influencer partnerships, leading to increased brand visibility and consumer trust in product/service offering.
• Boosted brand awareness through creation and management of engaging social media campaigns.
• Developed data-driven marketing strategies, resulting in increased customer engagement and retention.
• Created social media content with innovative brand messaging to support new product launches.
• Conducted market research.

• Trained new technicians on standard operating procedures, ensuring consistency across team.
• Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
• Collaborated with interdisciplinary teams to develop individualized care plans that addressed each patient''s unique needs.
• Enhanced patient satisfaction by providing compassionate and attentive care.
• Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.
• Participated in ongoing professional development opportunities to stay current on best practices in patient care technology advancements.
• Served as reliable resource for patients families, addressing questions or concerns with patience and understanding while maintaining patient confidentiality.
• Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in healthcare setting.

• Boosted sales by consistently engaging with customers and addressing their needs effectively.
• Enhanced product knowledge by attending training sessions and staying current with insurance industry trends.
• Listened to clients and introduced solutions to satisfy business and personal needs.
• Increased sales and customer satisfaction through personalized servicing.
• Implemented ongoing feedback loops between the sales department and senior leadership in order to facilitate organizational growth opportunities based on real-time results from front-line employees.
• Coached new hires on sales techniques, contributing to their development as successful team members.

Subjects passed:

• English Home Language
• IsiZulu First Additional Language
• Mathematics
• Life Orientation
• Accounting
• Business Studies
• History

Year of study: 2018

Modules passed:

- Introduction to Human Resource Management

- Introduction to Individual Differences

- English for Business Studies

- Academic Literacy

- Mathematics

- Mathematics for EMS

Year of study: 2019

Modules passed:

- Economic Systems and Basic Microeconomic

- Business Functions

- Accounting

- Quantitative Methods for Business

- General Management

- Introduction to Macroeconomics

- UFSS 1504

- Quantitative Methods for Business

Year of study: 2020

Modules passed:

- Microeconomics

- Macroeconomics

- Money and Interest Rates

- Financial Instruments, Markets and Institutions

- Entrepreneurship

- Business Ethics

- Personal Finance

Year of study: 2021

• Did not have the opportunity to finish off my final year of studies