Sithembiso Khumalo

• Creating and updating records and database with personnel
• Identifying and assessing customer needs to achieve satisfaction
• Compiling sales reports and monitor sales efforts
• Supported sales representatives with timely generation of accurate quotes, proposals, and contracts to close deals faster.
• Enhanced customer satisfaction by promptly addressing inquiries and resolving issues related to products and services.
• Established strong relationships with clients through regular communication, fostering trust and loyalty in our brand.
• Recorded accurate and efficient records in customer database.
• Built relationships with customers and community to promote long term business growth.
• Developed and maintained strong working relationships with professionals within assigned territory.
• Set and achieved company defined sales goals.
• Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
• Sorted and organized files, spreadsheets, and reports.
• Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
• Assisted in the planning and execution of company events, resulting in increased employee engagement and satisfaction.

• Preparing Spreadsheet for worker
• Executing orders via email or phone.
• Established an organized filing system that streamlined document retrieval and reduced misplaced files.
• Improved employee productivity with effective time management strategies for daily tasks.
• Served as a liaison between departments, fostering open communication channels that improved overall organizational function.
• Developed and maintained up-to-date database of contacts, facilitating quick and efficient communication.
• Implemented customer feedback system, leading to improved service delivery and customer satisfaction.
• Collected, arranged, and input information into database system.

N4

• Introductory accounting
• Computer practice
• Entrepreneurship and business management
• Management communication

N5

• Entrepreneurship and business management
• Sales management
• Public relations
• Computer practice

N6

• Entrepreneurship and business management
• Sales management
• Personnel management
• Computer practice