I love cooking and reading novels , I also love nature alot I love animals and parks
Sithembile Valentia Phuthi
Educator
Pretoria
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
8
8
years of post-secondary education
Work History
Waitress
012lifestyle
Brooklyn
08.2020 - Current
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
- Increased sales significantly by upselling higher-end products to customers.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Invigilator
Curro Academy
Pretoria
11.2021 - 12.2021
- Maintained compliance with test center policies, practices and procedures.
- Secured testing materials and maintained confidentiality of all details.
- Conferred with teachers concerning programs and materials to meet student needs.
- Assisted faculty with setting up tests and coordinating test spaces.
- Supervised Number final exams for approximately Number students at conclusion of each semester.
- Maintained secure and positive environment conducive to testing.
Sales Associate
@homeliving Space
Sandton
12.2016 - 08.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Solved customer challenges by offering relevant products and services.
- Engaged with customers to effectively build rapport and lasting relationships.
- Engaged with customers to build rapport and loyalty.
- Helped customers locate products and checked store system for merchandise at other sites.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Presented professional image consistent with company's brand values.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Education
Grade 12 - Business Studies And Geography
Matriculation
Dannhauser 01.2011 - 12.2011
National Diploma (3years) - Entrepreneurship
Tshwane University of Technology
Pretoria 01.2013 - 12.2017
Post Graduate Certificate In Education - Business Studies
Mancosa School of Education
Johannesburg 12.2019 - 10.2021
Skills
Upselling techniques
undefinedInterests
I love sports soccer and netball and can play these sports very well
Timeline
Invigilator
Curro Academy
11.2021 - 12.2021
Waitress
012lifestyle
08.2020 - Current
Post Graduate Certificate In Education - Business Studies
Mancosa School of Education
12.2019 - 10.2021
Sales Associate
@homeliving Space
12.2016 - 08.2017
National Diploma (3years) - Entrepreneurship
Tshwane University of Technology
01.2013 - 12.2017
Grade 12 - Business Studies And Geography
Matriculation
01.2011 - 12.2011
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