Sithembile Mlangeni
Administrative Assistant
Boksburg
Summary
Dynamic Administrative Assistant with a proven track record at the Department of Higher Education, enhancing document organization and implementing efficient procedures. Skilled in proposal writing and time management, I successfully organized office events and improved client satisfaction through effective project management. Proficient in Microsoft Suite and adept at fostering a positive workplace culture.
Overview
14
14
years of professional experience
Work History
Administrative Assistant
Department Of Higher Education
07.2015 - 09.2023
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Assisted development and implementation of new administrative procedures.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Executed record filing system to improve document organization and management.
- Conduct Admissions and learner registrations.
- Submission and capturing at the district office.
- Scribing at staff and executive management meetings.
Bank Consultant
Lifestyle Financial Services (Standard Bank And First National Bank)
03.2010 - 05.2014
- Analyzed data sets to identify trends and opportunities for process improvements within client organizations.
- Improved client satisfaction by effectively managing multiple projects and consistently meeting deadlines.
- Prepared presentations to explain revisions, enhancements and process improvements of organization's systems and programs.
- Automated system e-commerce features to improve client sales.
- Offered personal loans and did credit checks for clients.
- Attended and resolved client queries.
Education
Financial Executive Secretariat - Finance
Besek Computer College
Germiston Matric Certificate -
Balmoral College
Boksburg Skills
Proposal Writing
Knowledge of Microsoft Suite
Time management
Switch board operating
Meeting Minutes taking
Database Management
Filling and Document control
Office Adminstration
Reception oversight
Spreadsheet management
Appointment Scheduling
Mail Handling
Timeline
Administrative Assistant
Department Of Higher Education
07.2015 - 09.2023
Bank Consultant
Lifestyle Financial Services (Standard Bank And First National Bank)
03.2010 - 05.2014
Financial Executive Secretariat - Finance
Besek Computer College
Matric Certificate -
Balmoral College