SITHEMBILE MDLALOSE
Quality Lead
Richards Bay
Summary
Quality control professional experienced in developing organization's quality strategy, procedures and processes. Monitor quality performance from supply chain and throughout product development life cycle. Develop and sustain Quality Management System in accordance with ISO 9001 and other applicable standards and business requirements. Manage quality audit program to identify and resolve non-conformities and embed culture of continuous improvement. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
15
15
years of professional experience
11
11
years of post-secondary education
2
2
Certifications
Work History
Quality Lead
Transnet National Ports Authority, TNPA
Richards Bay
10.2017 - Current
- Accountable for overall performance and management of project quality as well as QMS
- Contributing information and analysis to strategic plans and reviews
- Preparing and completing quality management plans
- Performed QMS improvements through risks analysis
- Develop and agree on quality and project management standards with project team
- Work together with Engineering team to ensure project specifications are adhered to
- Ensure adherence to Quality standards, procedures and legislation
- Monitor compliance to and report non-conformance or internal and external quality management system
- Monitor implementation, review, updating and maintenance of relevant quality management standards
- Manage all project incidents by providing technical advice and support to project sites, as well manage relevant stakeholder communication and involvement
- Control departmental budget approve and manage costs
- Approve contracts with suppliers (Internal and External)
- Coordinate and control evaluation and selection of suppliers and contractors
- Develop, review and update quality policies and procedures
- Ensure communication of Quality procedures to project team through Quality awareness sessions
- Conduct 2nd Line audits and make recommendations
Quality Officer
Transnet Group Capital, TGC
Richards Bay
10.2014 - 10.2017
- Involved in QA/QC roles related to ensuring adherence to Transnet quality standards, international standards, ISO requirements, inspection test plan and inspection checklists and best quality and engineering practices
- Ensured that all construction activities offered for inspection meets customer requirements.
- Ensured that all quality records are maintained, up-to-date, traceable and retrievable ensured that quality objectives of projects are coordinated and established.
- Ensured that all deviations from PQP and contract documents are documented and recorded.
- Ensured that pro-active continuous surveillance inspections are carried out to avoid non-conformance.
- Participated in weekly progress meetings with client and internal weekly meetings to communicate quality levels at project site.
- Initiated corrective actions for any raised non-conformances and implement preventive action plan to prevent re-occurrence of non-conformance.
- Ensured adherence to QC/QA procedures on site.
- Coordinated and supported preparation of management review meetings and highlighted all site issues to QA.
- Ensured that all internal audits and external audits are carried out in accordance with project audit schedule and follow up closure of audit findings after verification of quality records.
- Provided observations, took measurements, and performed tests at various stages according to quality control plan.
Senior Laboratory Analyst
Assmang Manganese
Cato Ridge
11.2007 - 09.2014
- Participated in audits to analytical laboratory procedures and laboratory processes.
- Managed creation of analytical templates for finished product laboratory.
- Updated and improved raw material and finished product LIMS laboratory templates.
- Facilitated training for 10 Laboratory Analysts to perform finished product and raw material laboratory sample logging in LIMS.
- Coordinated laboratory daily and monthly tasks as well as preparation of weekly finished product analyst testing schedule.
- Conducted analytical laboratory investigations for questionable results, out of specification and out of trend results.
- Lead Lean initiatives to improve raw material testing program and streamline laboratory investigation and invalid assay documentation processes.
- Created and implemented raw material testing improvement plan resulting in 50% lead time improvements.
- Review product complaints in LIMS systems, ensuring complaint was categorized correctly for metrics reporting and escalating as needed.
- Monitored metrics for trends by analyzing reports, identifying defects and escalating as needed for investigation created weekly and monthly reports in excel which demonstrated number of complaints for each site, providing data for site managers and quality management team.
- Developed standard operating procedures which established quality standards and documented processes used in manufacturing, ensuring consistency as well as compliance with laboratory regulations.
- Prepared for internal and external audits by verifying documentation was up-to-date and accessible and machines were calibrated, following up to ensure deficiencies were corrected and documented.
Education
Post Graduate Diploma - Project Management
02.2019 - 03.2021
BSc (Hons) - Environmental Management
05.2014 - 05.2016
B-Tech - Quality Management
05.2010 - 05.2013
National Diploma - Analytical Chemistry
07.2002 - 05.2006
Skills
Quality Management System Compliance
undefinedCertification
ISO 9001:2015 Understanding and Implementation of Quality Management Systems
Timeline
ISO 9001:2015 Quality Management System Auditing Based on ISO 19011:2018 and ISO 17021- 1:2015
12-2019
University of Stellenbosch Business School (USB) - Post Graduate Diploma, Project Management
02.2019 - 03.2021
Quality Lead - Transnet National Ports Authority, TNPA
10.2017 - Current
ISO 9001:2015 Understanding and Implementation of Quality Management Systems
03-2017
Quality Officer - Transnet Group Capital, TGC
10.2014 - 10.2017
University of South Africa (UNISA) - BSc (Hons), Environmental Management
05.2014 - 05.2016
University of South Africa (UNISA) - B-Tech, Quality Management
05.2010 - 05.2013
Senior Laboratory Analyst - Assmang Manganese
11.2007 - 09.2014
Mangosuthu University of Technology (MUT) - National Diploma, Analytical Chemistry
07.2002 - 05.2006
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