SITHEMBILE MBUYISA

Cape Town

Summary

DevOps Specialist with over 5 years of experience in infrastructure automation, multi-cloud operations, and workflows integration. Designing scalable solutions across AWS, Google Cloud Platform (GCP), and Oracle Cloud Infrastructure (OCI) using tools like Terraform, GitLab CI/CD, Docker, and Red Hat OpenShift. Skilled at integrating ServiceNow to automate incident response and compliance workflows, recently implementing Generative AI (Amazon Q Business) to enable natural language search and real-time knowledge retrieval from Confluence, reducing documentation lookup times by 60%. Known for accelerating deployment cycles, improving uptime, and driving operational efficiency through intelligent automation. Experienced in automating deployment processes to enhance operational efficiency while utilizing cloud infrastructure tools to maintain scalable and secure environments. Proven track record of fostering team collaboration and adapting to dynamic project needs.

Overview

years of professional experience

Certification

Work History

DevOps Specialist

Vodacom South Africa

10.2023 - Current

Streamlined Operations: Implemented orchestration automation to optimize workflows across various technology platforms, improving efficiency and consistency.
Automated Infrastructure Management: Designed and tested Infrastructure as Code (IaC) scripts using Terraform and Ansible to automate provisioning and configuration, reducing manual errors and accelerating deployment.
End-to-End Support: Provided technical support for production automation, infrastructure, incidents, and data management, ensuring seamless operations and minimal downtime.

Cloud Support Engineer

Amazon Web Services (AWS)

08.2019 - 09.2023

Cloud Expertise: Served as a "Cloud Ambassador," guiding global customers and developers in leveraging AWS' industry-leading cloud services for mission-critical application deployments.
Troubleshooting & Optimization: Delivered premium technical support, troubleshooting issues and optimizing solutions to drive client success and promote AWS as the transformative cloud platform.
Collaboration & Onboarding: Fostered a collaborative environment, sharing cloud domain expertise to facilitate seamless client onboarding and empower effective utilization of AWS services.

Education

Bachelor of Science - Computer Science and Informatics

University of Johannesburg

Skills

Infrastructure automation
Monitoring and logging
Incident management
Microservices architecture
Scripting languages
Network fundamentals

Infrastructure as Code
Configuration management
Version control systems
Effective communication
Task prioritization
Maintenance and troubleshooting

Accomplishments

Achieved employee best employee for Q4 2024