Sithembele Jeffrey Stephanus
Equities Settlement Officer
Johannesburg
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
28
28
years of professional experience
42
42
years of post-secondary education
4
4
Languages
Work History
Equities Settlement Officer
TSB Securities
Johannesburg
12.2019 - Current
- Trade Support: Accurate allocations of trades for SA trading accounts
- Trade corrections where applicable
- Excellent working knowledge of BDA, Perfix
- Morning reporting to traders – check that all positions are clear, P/L is correct
- Liaising with clients and CSDP with regards to uncommitted trades
- All queries related to the above
- Settlements: Daily monitoring of settlements, using BDA, ECS and CSDP online system
- Ensuring that the settlement process occurs in line with JSE Rules and Directives
- All queries related to the above
- Corporate Actions: Ensuring that internal and external clients are kept abreast of upcoming events
- In terms of elective events: manage communications with front office, CSDP and Fund Managers to ensure that the events are processed in accordance with their requirements, taking note of lender and borrower positions
- Maintaining the internal corporate actions calendar as well as updating clients responses.
- Ensuring that on record date, all positions are correct and that on payment date, all payments/receipts are cleared
- All queries related to the above.
- Enhanced client satisfaction by efficiently managing settlement transactions and addressing concerns promptly.
- Ensured client confidentiality by maintaining strict adherence to privacy policies and procedures, protecting sensitive information from unauthorized access or disclosure.
Key Account / Business Development Manager
TSB Securities
Johannesburg
07.2014 - 11.2019
- Build and maintain relationships between Thebe Stockbroking and Clients
- Provide Financial Education directly to clients in conjunction with Johannesburg Stock Exchange
- Investment Presentations to Investment Clubs/Societies
- Building and maintaining relationships with independent Financial Planners influencing them to distribute TSB Securities products.
- Managed accounts to retain existing relationships and grow share of business.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Provide Investment Education to independent Financial Planners and create opportunities for them to increase sales
- Understanding of competitor products, relevant legislation and provide Independent Financial Planners with relevant information
- Promote Thebe products & Thebe Brand to Independent Financial Planner – to be ambassadors
- Proactively assist Independent Financial Planners with service-related problems
- In economic challenging times – motivate Independent Financial Planners and translate challenges into sales opportunities.
Business Consultant – Broker Distribution Business
Old Mutual South Africa
Cape Town
01.2004 - 03.2014
- Building and maintaining relationships between Old Mutual and broker partners
- Influence brokers to believe in Old Mutual to sell Old Mutual products through superior business acumen, product knowledge and personal bearing
- Assist brokers to build and maintain their practices by proactively influencing sales and assisting in growing their businesses
- Provide brokers with new creative and relevant sales ideas in assisting them to align sales concept with client needs
- Co-create appropriate targeted campaigns for brokers’ clients by using internal systems and Old Mutual offering (retention, up sell and cross sell)
- Understanding competitor products, relevant legislation and providing broker with this info
- Promote OM products & OM Brand to brokers – be an ambassador
- Proactively assist brokers with service-related problems
- In economic challenging times – motivate brokers and translate challenges into sales opportunities.
- Identified growth opportunities for clients by conducting thorough financial and risk assessments.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
New & Existing Business Clerk
Old Mutual South Africa
Cape Town
05.1996 - 12.2003
- Capturing and processing of new business
- Had to make sure business is issued within time standards (Service Level Agreements)
- Collaborated with various departments to complete assigned tasks.
- Maintained and updated office records, both digital and physical.
- Informed and supported business consultants through consistent communication and administrative support duties.
- Enhanced team productivity by providing administrative support and managing schedules.
- Supported staff on special assignments and ad hoc projects.
- Increased efficiency by organizing, prioritizing, and delegating tasks among team members.
- Developed strong client relationships by providing exceptional service in all interactions.
Education
Bcom in Marketing Management - Bachelor of Commerce
University of South Africa
South Africa 03.2024 - 03.2024
Wealth Management Certificate RFP3 - National Certificate: Wealth Management NQF L5
Financial Planning Institution (FPI)
Cape Town, South Africa 07.2012 - 07.2024
High School Diploma -
Portland High School
Cape Town, South Africa 12.1994 - 12.2024
Skills
Multitasking Abilities
Professionalism
Interpersonal Skills
Time Management
Creative and Critical Thinking
Interpersonal abilities
Assertiveness
Problem-solving abilities
Accomplishments
- Top new business Award - 1999
- Top ten consultant Award – 2009 (won a trip to Mauritius)
- Top Sales Consultant Award: Investment – 2010
- Top Sales Consultant Award: Risk – 2011 (won a trip to the Nedbank Golf Challenge)
- Exco Award: Execution - 2012
References
- Mr A Banda, 0833756687
- Ms X Manikivana, 0825218125
- Gaynor Britton, 0834927668
Timeline
Bcom in Marketing Management - Bachelor of Commerce
University of South Africa
03.2024 - 03.2024
Equities Settlement Officer
TSB Securities
12.2019 - Current
Key Account / Business Development Manager
TSB Securities
07.2014 - 11.2019
Wealth Management Certificate RFP3 - National Certificate: Wealth Management NQF L5
Financial Planning Institution (FPI)
07.2012 - 07.2024
Business Consultant – Broker Distribution Business
Old Mutual South Africa
01.2004 - 03.2014
New & Existing Business Clerk
Old Mutual South Africa
05.1996 - 12.2003
High School Diploma -
Portland High School
12.1994 - 12.2024
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