Sithabile Angel Madlala
Admin Assistant
Johannesburg
Summary
Proven Administrative Assistant with a track record of enhancing office operations and customer satisfaction at Nkosazan Clean. Excelled in data entry and client relations, boosting document organization and fostering strong relationships. Demonstrated ability to maintain high cleanliness standards at Sdiya Primary School, contributing to a healthier learning environment.
Overview
3
3
years of professional experience
1
1
Language
Work History
Administrative Assistant
Nkosazan Clean
07.2023 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Created and maintained databases to track and record customer data.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Scheduled office meetings and client appointments for staff teams.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
School Cleaner
Sdiya Primary School
03.2021 - 03.2024
- Adapted quickly to unexpected changes in schedules or duties while maintaining high standards for cleanliness.
- Ensured timely completion of tasks by effectively coordinating with other members of the maintenance team.
- Improved overall school appearance by diligently attending to spills, stains, and other incidents as they occurred.
- Received consistent positive feedback from teachers for maintaining clean classroom environments conducive to learning.
- Collaborated closely with other custodial staff members to divide tasks efficiently, resulting in improved workflow.
- Enhanced school cleanliness by performing thorough daily cleaning of classrooms, restrooms, and common areas.
- Reduced absenteeism by maintaining a hygienic atmosphere for students and staff.
- Maintained inventory of cleaning supplies and equipment, ensuring availability when needed.
Education
No Degree -
Westham Secondary School
Durban, South Africa 04.2001 -
Skills
Timeline
Administrative Assistant
Nkosazan Clean
07.2023 - Current
School Cleaner
Sdiya Primary School
03.2021 - 03.2024
No Degree -
Westham Secondary School
04.2001 -
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