Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Timeline
Generic
Siphumelele Zulu

Siphumelele Zulu

Operations Analyst | Accounting Professional
East Rand

Summary

Proven Operations Analyst with a track record of enhancing profitability and operational efficiency at Afrizan People Intelligence (Pty) Ltd. I excel in transforming data into actionable insights, enhancing operational efficiency and profitability. My expertise in Power BI and adept problem-solving skills have driven continuous improvement, evidenced by strategic decisions that bolstered client satisfaction and financial performance.

Overview

5
5
years of professional experience

Work History

Operations Analyst

Afrizan People Intelligence (Pty) Ltd
03.2023 - Current
  • Diligently track and report on daily profitability metrics, flagging issues to on-site supervisors and provide strategic recommendations to management aimed at sustaining profitability.
  • Daily preparation of insightful KPI and CDC reports to facilitate strategic operational discussions between directors.
  • Generate meticulous monthly claims, investigations, and disciplinary tracker reports.
  • Review and approve weekly timesheets and invoicing for our Ferreira Fresh and Simba accounts, ensuring we avoid potential wage queries.
  • Produce a detailed monthly headcount report to monitor staff turnover and identify trends at temporary-desk client sites.
  • Analyze headcount data to preemptively address potential issues and capitalize on growth opportunities.
  • Maintain rigorous health screening protocols by tracking employee medical examinations pre-employment and prior to medical expiry.
  • Deliver accurate monthly income statements for clients, pinpointing financial concerns and tracking profitability.
  • Oversee prompt weekly payments to staff transporters, resolving queries and managing payment schedule changes adeptly.
  • Regularly update the leave roster to ensure workforce availability and compliance.
  • Create and manage operational databases and trackers to store and track data and maintain accurate information.
  • Support business growth by providing insightful recommendations based on detailed market research and competitor analysis.
  • Exhibit strong analytical skills when reviewing financial reports, leading to valuable insights for budget allocation decisions.
  • Boost customer satisfaction levels with thorough analysis of client feedback and timely resolution of issues.
  • Conduct data analysis to identify opportunities for streamlining client operations and improving customer satisfaction.
  • Create custom reports and visualizations to support decision-making processes.
  • Develop performance metrics to evaluate operations effectiveness, enabling continuous improvement initiatives.
  • Reduce risk exposure by conducting thorough risk assessments and developing mitigation strategies.
  • Maintain a keen awareness of industry trends and developments, allowing for proactive adaptation of operational strategies accordingly.
  • Develop and update tracking spreadsheets using Power BI.
  • Use Power BI to model data and forecast trends.
  • Implement best practice methodologies for PPE and inventory management, resulting in reduced stock discrepancies.

Resourcing Coordinator

Afrizan People Intelligence (Pty) Ltd
07.2022 - 02.2023
  • Expertly calculate weekly hours from timesheets for payroll processing.
  • Accurately prepare weekly overtime reports for precise client billing.
  • Prepare payroll spreadsheets for seamless integration of new hires into Sage VIP system.
  • Craft clear and concise employment contracts for successful candidates, providing prompt and professional clarification on contract queries.
  • Investigate wage discrepancies to uphold fair and accurate compensation.
  • Conduct meticulous criminal background checks for new hires to ensure security compliance.
  • Diligently verify the authenticity of sick notes to maintain workforce integrity.
  • Coordinate the timely update of employee status on the biometric system for access control and attendance tracking.
  • Compile comprehensive termination packs for employees exiting the organization, reconciling leave balances to guarantee correct leave payouts.
  • Efficiently procure quotes and invoices, ensuring competitive pricing from suppliers, proactively addressing and resolving supplier inquiries to maintain strong vendor relationships.
  • Complete weekly and bi-weekly payroll for 250 employees.
  • Oversee appointment scheduling and itinerary coordination for both clients and personnel.
  • Provide backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
  • Negotiate contracts successfully with vendors securing favorable terms while upholding high-quality standards.
  • Develop comprehensive reports for senior management, enabling informed decision-making based on data-driven insights.

General Accountant

Anglo American
02.2021 - 06.2022
  • Efficiently oversee month-end and year-end journal entries, ensuring accuracy and timeliness.
  • Perform detailed monthly bank reconciliations and balance sheet reviews to maintain financial integrity.
  • Execute comprehensive reconciliation audits and resolve outstanding items in general ledger reconciliations using SAP.
  • Scrutinize forex invoices and applications for accuracy and compliance.
  • Compile the weekly forex GRIR report, highlighting discrepancies for resolution.
  • Generate a bi-weekly report on forex liabilities, investigating and addressing overdue items.
  • Accurately allocate insurance accruals at the start of the year, ensuring proper financial tracking.
  • Investigate and clarify accrual variances, demanding comprehensive explanations for any irregularities.
  • Prepare inter-company loan confirmations and analyses, ensuring transparency and accountability.
  • Collaborate with external auditors during year-end audits, ensuring compliance with regulations and accurate financial reporting.
  • Maintain up-to-date knowledge of GAAP regulations for proper recording of transactions across all aspects of the business operation.
  • Prepare detailed variance analyses to facilitate management decision-making based on actual vs. budgeted performance.
  • Assist financial managers with diverse ad hoc requests, demonstrating versatility and problem-solving skills.

Sales Assistant

Rage
11.2019 - 01.2021
  • Deliver outstanding customer service, ensuring high customer satisfaction.
  • Efficiently manage point-of-sale transactions.
  • Uphold superior store presentation and merchandising standards.
  • Manage inventory by receiving and unpacking stock.
  • Assist in conducting regular stock takes alongside the manager.
  • Utilize customer feedback to identify areas for improvement within the store''s operations or offerings.
  • Participate in ongoing training to stay updated on current products, promotions, and industry trends.
  • Build rapport with repeat customers, fostering long-term loyalty to the brand.
  • Train new staff and casual employees, fostering a skilled sales team.

Education

SLP: Business Rescue -

University of Johannesburg
04.2001 -

BCom:Accounting - Accounting

University of Johannesburg
04.2001 -

Matric -

Sacred Heart College
04.2001 -

Skills

Data Forecasting

Accomplishments

  • Took the administrative lead at the inception of our clients (Ferreira Fresh and Simba Cape Town). Through fostering efficient operations and ensuring accurate reporting and payroll processes, these accounts expanded nationally when we were awarded the Simba Johannesburg, Simba Durban and Farmlinq tenders.
  • Chosen to partner with IT on the testing and systematic implementation of Blackline, an accounting system currently used to automate end-to-end accounting processes at Anglo American.
  • Created a Forex spreadsheet which tracked and detected upcoming vendor payments timeously, allowing us to prevent any late or overdue payments by 50% within the first month of implementation.
  • Introduced monthly reconciliations for two balance sheet accounts while clearing aged line items and ensuring there was adequate supporting documentation for all open line items. This allowed us to pick up on any discrepancies in previous years, investigate these, and close off any outstanding queries.

Software

Power BI

Microsoft Office

SAP ERP

Blackline

Timeline

Operations Analyst

Afrizan People Intelligence (Pty) Ltd
03.2023 - Current

Resourcing Coordinator

Afrizan People Intelligence (Pty) Ltd
07.2022 - 02.2023

General Accountant

Anglo American
02.2021 - 06.2022

Sales Assistant

Rage
11.2019 - 01.2021

SLP: Business Rescue -

University of Johannesburg
04.2001 -

BCom:Accounting - Accounting

University of Johannesburg
04.2001 -

Matric -

Sacred Heart College
04.2001 -

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Siphumelele ZuluOperations Analyst | Accounting Professional