Open To Work
Siphumelele Noluthando Zikalala
Daveyton
Summary
Dedicated and reliable Administrative and customer service professional with over 5 years of experience in Clerical support, retail,and financial services. Experienced in cash handling, customer relations, office administration,and banking procedures. Highly organised, detail-oriented,and able to work effectively in fast-paced environments. Holds a Diploma in Retail Travel,and also an Amadeus certificate with strong computer literacy and communication skills
Attentive Teller with many years of experience in customer support and problem solving. Personable communicator talented in building rapport with customers and upselling bank products and services. Careful to maintain client confidentiality and bank security standards.
Overview
5
5
years of professional experience
4036
4036
years of post-secondary education
Work History
TELLER
South African Post office
02.2019 - 04.2024
- Provided frontline customer service in a retail and financial environment.
- Handled daily cash transactions accurately and balanced tills.
- Processed grant payments and assisted customers on grant payment dates.
- Assisted clients with post box registration and mail service.
- Responded to customer's queries and resolved complaints professionally.
- Performed basic financial calculations and ensured transactions accuracy.
- Maintained compliance with company procedures and security policies.
- Maintained accuracy in cash handling.
- Built strong customer relationships through professional service.
Education
Diploma - Retail Travel, Amadeus certificate
MSC Business College
Matric -
Sihayo high school
Skills
- Administrative support
- Customer Service Excellence
- Cash Handling and Reconciliation
- Telephone etiquette
- Problem solving
- Computer literacy
- Microsoft Excel
- Microsoft PowerPoint
- Communication skills (Written& Verbal)
- Multi-tasking
References
- Edison Dube, Branch Manager, South African Post office, 034 662 3281
- Nontobeko Mbokazi, Teller, South African Post office, 0766295226, nontobekombokazi6@gmail.com
Personal Information
- Gender: Female
- Nationality: South African
- Driving License: C1
Languages
Zulu
First Language
English
Proficient
C2
Work Preference
Job Search Status
Open to workWork Type
Full TimeContract WorkLocation Preference
HybridOn-SiteSalary Range
R30000/yr - R200000/yrTimeline
TELLER
South African Post office
02.2019 - 04.2024
Diploma - Retail Travel, Amadeus certificate
MSC Business College
Matric -
Sihayo high school