Siphosethu Siswanie

PRM/wheelchair assistance & ambu‑lift coordination

Logistical arrangements

Documentation, logs & SOP compliance

Conflict resolution & customer service

Ramp services & air cargo fundamentals

Time management & multitasking under pressure

Escort passengers with reduced mobility through all travel stages.

Coordinate transfers with gate, ramp, and cabin crews; arrange ambu‑lift support.

Maintain accurate PRM logs and ensure compliance with aviation procedures.

Provide calm, solution‑focused support during peak periods and irregular operations.

• Maintained portable sanitation units to hygiene and safety standards
• Completed service routes, restocked supplies, and recorded activities accurately
• Coordinated with drivers and dispatch for timely delivery and support
• Driven to different service stations hauling service equipment

Assisted in simulated cargo handling and ramp operations.

Practiced documentation of dangerous goods and consumables.

Gained exposure to operational reporting and crew coordination exercises.