Siphosethu Nyarashe
Graduate Business Analyst
Port Elizabeth
Summary
I am driven by a passion for lifelong learning to not only learn but to apply the knowledge I gain to influence what and who I can through my work. I am self-motivated, an analytical problem solver with the talent for thinking outside box for creative solutions. I enjoy cultivating rapport with individuals to optimize project goals and output, support, resolve complex problems and deliver innovative improvement strategies. I seek to maintain a full-time position that offers professional challenges utilizing my interpersonal skills, knowledge and leadership skills.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
Work History
Administrator
Sasfin Wealth
Port Elizabeth
12.2021 - Current
- Entered and maintained client records in company database.
- Computerized office activities, maintained customer communications, and tracked records through delivery.
- Maintained personnel records and updated internal databases to support document management.
- Troubleshot employee concerns and recommended corrective actions to resolve issues.
- Studied processes to maintain administrative workflow.
- Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
- Networked with industry professionals to exchange best practice knowledge and stay abreast of latest developments.
- Collaborated with stakeholders to define project objectives and criteria for administrative issues.
Business Development Internship
Ingenious Faces - MemoMoti
Port Elizabeth
07.2021 - 09.2021
- Reviewed client concerns and recommended appropriate changes to supervisors.
- Researched third party white label analytic systems, white label User Management Systems, third party white label Educational Content Management and LMS System.
- Presented research using competitive analysis.
- Analysed the current platform to understand the existing user types, and design suitable analytic plans for them.
- Analysed the new landing page to plan the design and implement the new visuals.
- Collaborated with teammates to develop advertising collateral and sales presentations.
Supervisor
National Arts Festival
Makhanda
06.2019 - 07.2019
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Handled customer complaints and resolved issues.
- Generated reconciliation reports detailing sales performance.
- Monitored workflow to improve employee time management and increase productivity.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Box Office Assistant
National Arts Festival
Makhanda
06.2018 - 07.2018
- Created and maintained reports of sold tickets and payments received.
- Provided customer service by selling tickets and merchandise, answering questions, and distributing programs.
- Managed multiple tasks simultaneously and completed all assigned duties each shift.
- Provided information about current and future events at facility.
- Proved successful working within tight deadlines and a fast-paced environment.
- Gained extensive knowledge in data entry, analysis and reporting.
Education
Bachelor of Arts -
Rhodes University
Makhanda 02.2016 - 12.2020
Postgraduate Diploma in Business Analysis -
Rhodes University
Makhanda 01.2021 - 04.2022
Skills
Documentation and reporting
Certificates
9/10ths Mentoring Programme
2021: Student Leader
2020: Student Mentor
2019: Student Mentor
Rhodes University Counseling Centre
2018: Student Wellness Leader
Additional Information
- Driver's license: Code 08
- Marital status: Single
- Gender: Female
- Nationality: South Africa
References
Heidi Saayman
Portfolio Manager and Wealth Advisor
Sasfin Wealth
heidi.saayman@sasfin.com
+27 87 350 4992
Nashitah Salie
Compliance: AML & CFT Manager
Sasfin Wealth
nashitah.salie@sasfin.com
+27 11 809 7847
Vuyolwethu Nqampoyi
Product Owner: Digital Channels
Metropolitan
vmanqana@gmail.com
+27 83 989 3289
Timeline
Administrator
Sasfin Wealth
12.2021 - Current
Business Development Internship
Ingenious Faces - MemoMoti
07.2021 - 09.2021
Postgraduate Diploma in Business Analysis -
Rhodes University
01.2021 - 04.2022
Supervisor
National Arts Festival
06.2019 - 07.2019
Box Office Assistant
National Arts Festival
06.2018 - 07.2018
Bachelor of Arts -
Rhodes University
02.2016 - 12.2020
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