Siphosethu Maxibashe
Waitress
Port Elizabeth
Summary
Proven to excel in high-pressure environments, I enhanced guest experiences and operational efficiency at Bevan Franklin. Skilled in cash handling and fostering teamwork, I consistently delivered exceptional service, mastering menu memorization and upselling techniques to significantly contribute to the establishment's success.
Overview
2
2
years of professional experience
Work History
Waitress
Chapman Hotel
Port Elizabeth, South Africa
01.2022 - 12.2023
- Greeted new customers, discussed specials, and took drink orders.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
Education
Matric -
12.2021
Skills
To-go order preparation
Upselling techniques
Guest seating arrangements
Compliance standards
Front-of-house display creation
Dining area maintenance
Menu memorization
Cash Handling
Tableside Service
Order delivery practices
Languages
English
Upper intermediate (B2)
Reference
Chapman Hotel : 041 5840623
Portia : 071 960 7121
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Waitress - Bevan Franklin
01.2022 - 12.2023
Ndzondelela High School - Matric,