Siphokazi Maswazi
Admin
Middelburg,Mpumalanga
Summary
Responsible HR Assistant with strong knowledge of office administration and common human resources operations. In-depth understanding of customer service, data entry, and file management. Highly skilled in reviewing policies and suggesting actionable improvements aligned with industry best practices.
Overview
4
4
years of professional experience
Work History
HR Assistant
SAPS
Durban
03.2023 - 03.2024
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Answered and redirected incoming phone calls for office.
- Enhanced office productivity by managing incoming calls, emails, and appointments for staff members.
- Organized new employee orientation schedules for new hires.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Conducted exit interviews with terminated employees.
- Arranged meetings and appointments and updated records to assist management.
- Contributed to project success by providing administrative support to various teams as needed.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Coordinated and scheduled meetings and appointments.
- Supported staff on special assignments and ad hoc projects.
Graduate Trainee
EThekwini Municipality
Durban
02.2020 - 01.2022
- Supported project teams with thorough research, contributing valuable insights that informed decision-making processes.
- Worked under supervision of senior employers to help plan and direct work of organization.
- Enhanced team collaboration by participating in group projects and sharing innovative ideas.
- Boosted organizational efficiency with effective time management strategies, ensuring timely completion of assignments.
- Created detailed documentation outlining project scope, goals, deliverables, timelines, and resources needed for successful execution of change management projects.
- Implemented change management practices, resulting in more efficient processes and increased stakeholder satisfaction.
- Utilized data-driven decision-making processes to inform strategy development and guide successful implementation of transformation initiatives.
- Developed customized training programs to support employees during transitions, boosting staff confidence and competence in new processes.
- Managed communication efforts throughout the entire project lifecycle to ensure consistent messaging across all levels of the organization.
- Led stakeholder engagement initiatives with diverse groups, promoting open dialogue and building strong relationships that supported successful change implementation.
Education
Bachelor of Honors Degree - Criminology &b Forensic Studies
University Of KwaZulu Natal
Durban 04.2001 -
Bachelor of Social Science - Criminology & Psychology
University Of KwaZulu Natal
Durban 04.2001 -
High School Diploma -
Oxford International School
Harding 04.2001 -
Skills
Team player
Document scanning
Scheduling appointments
File organization
Filing systems
Professionalism
Effective communication
Multitasking Abilities
Scheduling
Conflict management
Computer literacy
Team player
Timeline
HR Assistant
SAPS
03.2023 - 03.2024
Graduate Trainee
EThekwini Municipality
02.2020 - 01.2022
Bachelor of Honors Degree - Criminology &b Forensic Studies
University Of KwaZulu Natal
04.2001 -
Bachelor of Social Science - Criminology & Psychology
University Of KwaZulu Natal
04.2001 -
High School Diploma -
Oxford International School
04.2001 -