Summary
Overview
Work History
Education
Skills
Timeline
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Siphokazi Maswazi

Admin
Middelburg,Mpumalanga

Summary

Responsible HR Assistant with strong knowledge of office administration and common human resources operations. In-depth understanding of customer service, data entry, and file management. Highly skilled in reviewing policies and suggesting actionable improvements aligned with industry best practices.

Overview

4
4
years of professional experience

Work History

HR Assistant

SAPS
Durban
03.2023 - 03.2024
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Answered and redirected incoming phone calls for office.
  • Enhanced office productivity by managing incoming calls, emails, and appointments for staff members.
  • Organized new employee orientation schedules for new hires.
  • Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
  • Screened applicant resumes and coordinated both phone and in-person interviews.
  • Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
  • Conducted exit interviews with terminated employees.
  • Arranged meetings and appointments and updated records to assist management.
  • Contributed to project success by providing administrative support to various teams as needed.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Coordinated and scheduled meetings and appointments.
  • Supported staff on special assignments and ad hoc projects.

Graduate Trainee

EThekwini Municipality
Durban
02.2020 - 01.2022
  • Supported project teams with thorough research, contributing valuable insights that informed decision-making processes.
  • Worked under supervision of senior employers to help plan and direct work of organization.
  • Enhanced team collaboration by participating in group projects and sharing innovative ideas.
  • Boosted organizational efficiency with effective time management strategies, ensuring timely completion of assignments.
  • Created detailed documentation outlining project scope, goals, deliverables, timelines, and resources needed for successful execution of change management projects.
  • Implemented change management practices, resulting in more efficient processes and increased stakeholder satisfaction.
  • Utilized data-driven decision-making processes to inform strategy development and guide successful implementation of transformation initiatives.
  • Developed customized training programs to support employees during transitions, boosting staff confidence and competence in new processes.
  • Managed communication efforts throughout the entire project lifecycle to ensure consistent messaging across all levels of the organization.
  • Led stakeholder engagement initiatives with diverse groups, promoting open dialogue and building strong relationships that supported successful change implementation.

Education

Bachelor of Honors Degree - Criminology &b Forensic Studies

University Of KwaZulu Natal
Durban
04.2001 -

Bachelor of Social Science - Criminology & Psychology

University Of KwaZulu Natal
Durban
04.2001 -

High School Diploma -

Oxford International School
Harding
04.2001 -

Skills

Timeline

HR Assistant

SAPS
03.2023 - 03.2024

Graduate Trainee

EThekwini Municipality
02.2020 - 01.2022

Bachelor of Honors Degree - Criminology &b Forensic Studies

University Of KwaZulu Natal
04.2001 -

Bachelor of Social Science - Criminology & Psychology

University Of KwaZulu Natal
04.2001 -

High School Diploma -

Oxford International School
04.2001 -

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Siphokazi MaswaziAdmin