Summary
Overview
Work History
Education
Skills
References
Timeline
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Siphokazi Jili

Pietermaritzburg

Summary

Dynamic Office Administrator with a proven track record at Nyathi Funeral Service, excelling in administrative support and customer engagement. Enhanced customer satisfaction through effective communication and issue resolution. Proficient in financial processing and file maintenance, demonstrating strong time management and strategic planning skills.

Overview

5
5
years of professional experience
2
2
Languages

Work History

Office Administrator

Nyathi Funeral Service
Bizana
05.2025 - 11.2025
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
  • Reconciled account files and produced monthly reports.

Assistant Manager Trainee

Otterburn Farm
Underberg
04.2024 - 12.2024
  • Dipping
  • Milk Production
  • Milk Procedures and routine
  • Dry of cows
  • Rearing calves
  • Steaming up cows which are closed to calving

Computer Shop Attendant

Kwakhuphukani Solutions
Ixopo
08.2023 - 03.2024
  • Typing, Printing, Photocopying, emailing and scanning documents
  • Selling stationary and perfom cashier duties
  • Perform online application and registration for client e.g Colleges
  • Registration SARS, PSIRA and other relevant application

Front End Cashier

Shoprite Retail
Ixopo
08.2020 - 06.2021
  • Greetings customers and offering help, answering customers questions and concerns
  • Assistant with stock management
  • Maintaining a clean and organized retail environment
  • Maintaining a balanced cash drawer

Education

ICT Office Profesional - Computer System

Avuxeni Academy
Limpompo

N6 in Farming Management - Business

Thekwini City College
Pietermaritzburg
04-2026

Skills

Administrative support

Customer engagement

Mail handling

File maintenance

Telephone reception

Document scanning

Staff management

Time management

Word processing

Verbal communication

File organization

Spreadsheet development

Strategic planning

References

Mr N ngubo Byathi fs:0656065121

Mr S Ncwane Otterburn farm:0797448859

Mr JE Dlamini Kwakuphukani solution:0769547166/ 0788293181

Timeline

Office Administrator

Nyathi Funeral Service
05.2025 - 11.2025

Assistant Manager Trainee

Otterburn Farm
04.2024 - 12.2024

Computer Shop Attendant

Kwakhuphukani Solutions
08.2023 - 03.2024

Front End Cashier

Shoprite Retail
08.2020 - 06.2021

ICT Office Profesional - Computer System

Avuxeni Academy

N6 in Farming Management - Business

Thekwini City College
Siphokazi Jili