Summary
Overview
Work History
Education
Skills
Timeline
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Sipho Shabangu

Key Account Manager
Johannesburg,GP

Summary

Dynamic and experienced Sales and Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in Business Development Management and Key Account Management.


Overview

12
12
years of professional experience

Work History

Key Account Manager

Metrofile
11.2023 - Current
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Strengthened client relationships through regular communication and effective problemsolving.
  • Generated advertising brochure for vendor use.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Developed customized proposals for potential clients, demonstrating the value of the company''s products and services.
  • Established strong rapport with clients by consistently exceeding their expectations in quality and service delivery.

Business Acquisition Manager

Sureswipe
12.2021 - 10.2023
  • Develop and prioritize potential business opportunities by analyzing market trends, competitor activities, and customer needs in the fintech sector.
  • Contributed to long-term company growth through strategic planning and identification of new business opportunities in various industries.
  • Developed strategic plans for acquisition growth by analyzing market trends and competitors.
  • Helped clients make optimal decisions on amounts and timing of capitalization.
  • Assisted in the negotiation of favorable deal terms by providing comprehensive analysis of target companies'' financial performance, market position, and management capabilities.
  • Developed financial models to assess potential investments and identify potential risks.

Business Manager

Standard Bank Of South Africa
02.2017 - 11.2021
  • Cultivated a high-performance team through targeted recruitment efforts, training programs, and performance management systems.
  • To Provide a proactive business banking sales and service management function that will retain and grow a portfolio of corporate customers by identifying and implementing value adding and specialized business banking financial product solutions from a range of standard and/or customized offerings.
  • Reached out to potential customers via telephone, email, and in-person inquiries.
  • Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
  • Generated new business with marketing initiatives and strategic plans.
  • Maximized profit margins while maintaining competitive pricing structures through skillful negotiation tactics with clients during the sales process.

Account Analyst

Standard Bank Of South Africa
01.2015 - 01.2017
  • To Support the Business Manager with day to day operations and maintenance of the existing portfolio.
  • Expedited resolution of escalated client concerns by actively collaborating with relevant departments within the organization.
  • Achieved or exceeded company-defined sales quotas.
  • Conducted market research to identify new business opportunities and expand client base.
  • Developed sales strategy based on research of consumer buying trends and market conditions.
  • Consulted with businesses to supply accurate product and service information.

Provincial Sales Consultant

Standard Bank Of South Africa
01.2012 - 12.2014
  • Cross selling company products to potential clients.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Retained consistent client base by conducting market research to develop brand strategy.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Sales and revenue
  • Evaluated customer purchase requirements and recommended best-fit company offerings.
  • Developed strong rapport with customers and created positive impression of business.

Education

National Diploma in Banking - Banking And Financial Support Services

MIlpark Business School
Johannesburg
04.2001 -

Skills

Time Management

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Timeline

Key Account Manager

Metrofile
11.2023 - Current

Business Acquisition Manager

Sureswipe
12.2021 - 10.2023

Business Manager

Standard Bank Of South Africa
02.2017 - 11.2021

Account Analyst

Standard Bank Of South Africa
01.2015 - 01.2017

Provincial Sales Consultant

Standard Bank Of South Africa
01.2012 - 12.2014

National Diploma in Banking - Banking And Financial Support Services

MIlpark Business School
04.2001 -
Sipho ShabanguKey Account Manager