Sipho Shabangu
Key Account Manager
Johannesburg,GP
Summary
Dynamic and experienced Sales and Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in Business Development Management and Key Account Management.
Overview
12
12
years of professional experience
Work History
Key Account Manager
Metrofile
11.2023 - Current
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Strengthened client relationships through regular communication and effective problemsolving.
- Generated advertising brochure for vendor use.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Attended monthly sales meetings and quarterly sales trainings.
- Developed customized proposals for potential clients, demonstrating the value of the company''s products and services.
- Established strong rapport with clients by consistently exceeding their expectations in quality and service delivery.
Business Acquisition Manager
Sureswipe
12.2021 - 10.2023
- Develop and prioritize potential business opportunities by analyzing market trends, competitor activities, and customer needs in the fintech sector.
- Contributed to long-term company growth through strategic planning and identification of new business opportunities in various industries.
- Developed strategic plans for acquisition growth by analyzing market trends and competitors.
- Helped clients make optimal decisions on amounts and timing of capitalization.
- Assisted in the negotiation of favorable deal terms by providing comprehensive analysis of target companies'' financial performance, market position, and management capabilities.
- Developed financial models to assess potential investments and identify potential risks.
Business Manager
Standard Bank Of South Africa
02.2017 - 11.2021
- Cultivated a high-performance team through targeted recruitment efforts, training programs, and performance management systems.
- To Provide a proactive business banking sales and service management function that will retain and grow a portfolio of corporate customers by identifying and implementing value adding and specialized business banking financial product solutions from a range of standard and/or customized offerings.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
- Generated new business with marketing initiatives and strategic plans.
- Maximized profit margins while maintaining competitive pricing structures through skillful negotiation tactics with clients during the sales process.
Account Analyst
Standard Bank Of South Africa
01.2015 - 01.2017
- To Support the Business Manager with day to day operations and maintenance of the existing portfolio.
- Expedited resolution of escalated client concerns by actively collaborating with relevant departments within the organization.
- Achieved or exceeded company-defined sales quotas.
- Conducted market research to identify new business opportunities and expand client base.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Consulted with businesses to supply accurate product and service information.
Provincial Sales Consultant
Standard Bank Of South Africa
01.2012 - 12.2014
- Cross selling company products to potential clients.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Retained consistent client base by conducting market research to develop brand strategy.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Sales and revenue
- Evaluated customer purchase requirements and recommended best-fit company offerings.
- Developed strong rapport with customers and created positive impression of business.
Education
National Diploma in Banking - Banking And Financial Support Services
MIlpark Business School
Johannesburg 04.2001 -
Skills
Time Management
CRM software proficiency
Services optimization
IT support
Account Retention
Processing payments
Order Processing
Self Motivation
High-impact proposal presentation
Client Needs Assessment
Lead Generation
Sales tactics
Revenue Generation
Customer rapport
Timeline
Key Account Manager
Metrofile
11.2023 - Current
Business Acquisition Manager
Sureswipe
12.2021 - 10.2023
Business Manager
Standard Bank Of South Africa
02.2017 - 11.2021
Account Analyst
Standard Bank Of South Africa
01.2015 - 01.2017
Provincial Sales Consultant
Standard Bank Of South Africa
01.2012 - 12.2014
National Diploma in Banking - Banking And Financial Support Services
MIlpark Business School
04.2001 -