Sipho Ngwenya

Key Account Manager /Solutions Sales Specialist

• Customer acquisition
• Maintaining customer relationships
• Recording customer requirements with regard to products and services
• Responsibility for key account sales
• Cooperation with product development
• Presentation of new products and services
• Management of complaints and grievances
• Planning of various marketing measures and events
• Industry knowledge and market analysis
• Development of new sales strategies
• Analyze and identify sales potential

• Manage and develop a portfolio of strategic client accounts throughout the Sub-Saharan African Region.
• Develop relationships with C-level and HR management, keeping abreast of business and talent needs.
• Drive the sale through to conclusion by navigating roadblocks.
• Identify leads to generate new business opportunities across the region.
• Develop strategic account plans, forecast future sales activity and report accordingly.
• Demonstrable solution sales experience, ideally from an HR Tech or SaaS background.
• Experience in a Business to Business (B2B) environment preferably selling SaaS solutions.
• Able to travel across Sub Saharan Africa circa twice/quarter

• Client Management and Business Development:
• Managed and developed a portfolio of strategic client accounts throughout the Sub-Saharan African Region, fostering strong relationships with C-level and HR management to understand business and talent needs.
• Successfully identified leads and generated new business opportunities across the region, driving the sales process through to conclusion by navigating potential roadblocks.
• Developed strategic account plans, forecasted future sales activity, and provided regular reporting on sales performance.
• Sales Experience and Market Expansion:
• Demonstrated solution sales experience, leveraging expertise in the HR Tech and SaaS domains to effectively sell B2B solutions.
• Utilised a consultative sales approach to address client needs and position employer brand consultancy services as essential solutions.
• Successfully sold in the Sub-Saharan African Region, adapting strategies to regional dynamics and traveling as needed to maintain client relationships and explore new business opportunities.
• Additional Qualifications:
• Possess experience selling to HR and/or C-Level executives, understanding their unique perspectives and challenges in the talent management space.
• While not holding an HR qualification, leveraged corporate communications background to provide strategic insights and solutions in the employer branding context.

• Developing policies and strategies for acquiring new talent
• Analysing the company’s hiring and talent needs to anticipate hiring
• Using various channels to source candidates
• Working with hiring managers to anticipate needs and fill positions
• Managing the screening process, including resume screening and interviewing
• Building relationships with applicants and past employees
• Researching talent acquisition trends to improve the process
• Representing the organisation at job fairs and recruiting events

• SAP – HR Super-user – Org. Structure
• Preparing job descriptions, advertising vacant positions, and managing the employment process.
• Orientating new employees and training existing employees.
• Monitoring employee performance.
• Ensuring that all employees are organized and satisfied in their work environment.
• Overseeing the health and safety of all employees.
• Implementing systematic staff development procedures.
• Providing counselling on policies and procedures.
• Ensuring meticulous implementation of payroll and benefits administration.
• Communicating with staff about issues affecting their performance.
• Ensuring accurate and proper record-keeping of employee information in electronic and digital format.
• Assist with VISA Application – German Expert Technicians

• Lead the HR Process development and compliance
• Preparing job descriptions, advertising vacant positions, and managing the employment process.
• Orientating new employees and training existing employees.
• Monitoring employee performance.
• Ensuring that all employees are organized and satisfied in their work environment.
• Overseeing the health and safety of all employees.
• Implementing systematic staff development procedures.
• Providing counselling on policies and procedures.
• Ensuring meticulous implementation of payroll and benefits administration.
• Communicating with staff about issues affecting their performance.
• Ensuring accurate and proper record-keeping of employee information in electronic and digital format