Summary
Overview
Work History
Education
Skills
Timeline
StoreManager

Sipho Mthiyane

Store management
Ladysmith

Summary

Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams. Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships. Goal-oriented manager with distinguished experience in Type industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent. Performance-oriented Sales Leader offering exceptional record of achievement over Number-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

14
14
years of professional experience
1
1
year of post-secondary education

Work History

Assistant Manager

Ok Foods
Durban
08.2020 - 06.2022
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Made hiring recommendations to increase company's productivity and profitability with quality workers.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Created employee schedules to align coverage with forecasted demands.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Reviewed sales and gross profit report to assess company efficiency.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Developed strategy to increase sales and drive profits.
  • Increased employee performance and job satisfaction to strengthen retention and engagement.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.

Assistant Manager

Cambridge Foods
Jozini
08.2016 - 07.2019
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Made hiring recommendations to increase company's productivity and profitability with quality workers.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Created employee schedules to align coverage with forecasted demands.
  • Reviewed sales and gross profit report to assess company efficiency.
  • Developed strategy to increase sales and drive profits.

Store Buyer

Browns Cash And Carry
Mkuze
11.2015 - 07.2016
  • Passionate about learning and committed to continual improvement.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Excellent communication skills, both verbal and written.
  • Demonstrated leadership skills in managing projects from concept to completion.

Sales Manager

Shoprite Checkers
Hluhluwe
07.2013 - 10.2015
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
  • Closed lucrative sales deals using strong negotiation and persuasion skills.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.

Grocery Supervisor

Shoprite
Mtubatuba
04.2009 - 03.2013
  • Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
  • Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
  • Engaged customers and provided very high level of service and support, helping find desired products and items.
  • Evaluated suppliers to maintain cost controls and improve operations.

Sales Manager

Checkers
Ladysmith
07.2022 - Current
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
  • Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
  • Built relationships with customers and community to establish long-term business growth.
  • Reduce wastage in service departments
  • Review Sixty 60 reports
  • Ensure stock availability and replenishment
  • Staff scheduling and development

Education

Matric - High School

Nhliziyo High School
Mtubatuba
01.2006 - 12.2006

Microsoft Office Administration - College

Super Learn Training Centre
Mtubatuba
01.2007 - 06.2007

Skills

Strategic account development

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Timeline

Sales Manager

Checkers
07.2022 - Current

Assistant Manager

Ok Foods
08.2020 - 06.2022

Assistant Manager

Cambridge Foods
08.2016 - 07.2019

Store Buyer

Browns Cash And Carry
11.2015 - 07.2016

Sales Manager

Shoprite Checkers
07.2013 - 10.2015

Grocery Supervisor

Shoprite
04.2009 - 03.2013

Microsoft Office Administration - College

Super Learn Training Centre
01.2007 - 06.2007

Matric - High School

Nhliziyo High School
01.2006 - 12.2006
Sipho MthiyaneStore management