SIPHO MASEKO
Quality Assurer | UI/UX Design
Alberton
Summary
Detail-oriented Quality Assurer and User Interface Specialist with extensive experience in the financial services industry. Proficient in SQL, Tableau, and Power BI for data analysis and presentation, enabling effective trend identification, performance monitoring, and process optimization. Adept in UI/UX design, usability testing, and content management. Demonstrated ability to maintain compliance with regulatory standards, streamline processes, and deliver exceptional digital experiences. Collaborative team player with strong analytical skills and a passion for enhancing user engagement and operational efficiency.
Overview
13
13
years of professional experience
2026
2026
years of post-secondary education
8
8
Certifications
3
3
Languages
Work History
Usability Interface Specialist
eBucks Marketing
Johannesburg
10.2024 - Current
- Designed and refined user interfaces for eBucks platforms, enhancing user experience and engagement
- Updated images, colors, and layouts to align with branding guidelines and seasonal promotions
- Managed and updated content using a Content Management System (CMS) for accuracy and relevance
- Collaborated with internal teams and external vendors for content creation, including sourcing creatives from Getty Images
- Provided UI/UX insights to improve digital experiences
- Applied color treatments and visual refinements to images for campaign alignment
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
Quality Assurer
First National Bank
11.2014 - 01.2024
- Maintained quality control operating procedures to maximize compliance with internal and regulatory requirements
- Conducted EDD profile investigations on high-value customers
- Assisted in internal audits, assessments, and process streamlining
- Conducted risk assessments for new and existing customers
- Provided AML subject matter expertise
Business Banker
First National Bank
02.2013 - 11.2014
- Traced online transactions and confirmed large-item deposits
- Managed fraud prevention, compliance, and business account activations
- Conducted risk control and fraud prevention
- Provided customer service and handled third-party requests
Outbound Sales
First National Bank
04.2012 - 02.2013
- Converted leads into successful sales, achieving individual targets
- Sold FNB products, including Instant Accounting
- Provided exceptional customer service and strengthened client relationships
Education
Advanced Diploma - Business Analysis
MANCOSA
Johannesburg, South AfricaNational Diploma - Financial Accounting
University of Johannesburg
01.2012 - 12.2012
Skills
Zeus
Adobe Creative Suite (Photoshop, Illustrator, XD)
Egami
Hogan
Figma
Siebel
Dynamics
CMS Platforms
AOP
Plexus
Microsoft Teams
Jira
CMS
Google Analytics
Power BI
Certification
ISTQB Certification, SASTQB, 2022
Attributes
- Attention to Detail
- Adaptability & Accountability
- Strong Work Ethic
- Customer-Centric Approach
- Problem-Solving & Resolution
Quote
Grab every opportunity presented to you because there is no better time than now.
Timeline
Usability Interface Specialist
eBucks Marketing
10.2024 - Current
Quality Assurer
First National Bank
11.2014 - 01.2024
Business Banker
First National Bank
02.2013 - 11.2014
Outbound Sales
First National Bank
04.2012 - 02.2013
National Diploma - Financial Accounting
University of Johannesburg
01.2012 - 12.2012
Advanced Diploma - Business Analysis
MANCOSA