Sipho Mahlaule
Test Analyst
Clayville Ext 77
Summary
Contribute significantly to the organization with the knowledge and experience gained. Grow into supervisory / management role.
Hard worker who easily adapts to a new environment and learns quickly and further enjoys working with people. Good team leader who is self-motivated and able to meet deadlines. Enjoy solving complex tasks
Seasoned Test Analyst with 8 years of experience designing and implementing quality assurance tests. Evaluated test objectives to develop and implement test procedures optimized for relevant results. Reported on test results and suggested interpretations relevant to product applications and further test development. Oriented towards streamlining testing and reporting processes to lower costs and optimize production efficiency.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
Work History
Test Analyst
African Bank
12.2023 - Current
- Lead test team in Alliance Banking department
- Resource planning and task allocation.
- Designed and executed manual tests for to ensure quality and functionality.
- Collaborated with cross-functional teams, including development, design, and product management, to identify and prioritize testing needs.
- Identified and reported defects, with a focus on reproducing and documenting issues for efficient resolution.
- Developed and maintained test cases, test scripts, and test data to ensure comprehensive testing coverage.
- Develop test plan
- Obtain sign off from business owners.
- Support in post production testing after code deployment.
Test Administrator
African Bank
07.2022 - 11.2023
- Undertake all administrative tasks in respect of the testing function of Alliance Banking
- Co-ordinate and consolidate all testing results for the project
- Ensure the right level of test sign off has been achieved within the prescribed timelines
- Keep accurate records of test packs, test sign off, test evidence and supporting information, per project, for any assurance reviews
- Provide necessary reporting to management in respect of the testing function for Alliance Banking
- Execute all tests according to a signed off test plan and test cases
- Assist partners to execute according to the designed test steps
- Analyze and log all related defects via the bank's defined systems/tools
- Track and monitor statuses of all logged defects
- Compile test results
- Attend testing and related project meetings
- Build relationships and liaise with internal and external stakeholders (Alliance partners and industry participants) in respect of testing activities and planning
- Assist with Alliance Partner testing queries in a timeous fashion
- Keep partners and other stakeholders informed about progress through written communication, telephone communications and/or face to face meetings
Test Analyst
Access Bank South Africa
09.2019 - 06.2022
- Assist the Test Manager in the understanding and communication of test objectives, purpose and inter/intra dependencies verbally, as well as by presentation and/or documentation in the form of a Test Plan detailing resource, tools, and access requirements to execute such plan
- Understand and communicate functional and integration testing requirements from the specifications and ensure the required test cases are compiled accordingly
- Work with the project/business stakeholders that furnished the requirements to ensure that such understanding is comprehensive and complete
- Identify integration testing requirements and request the necessary access/tools required to test this, as well as understand and document the testing input and output relative to these integration points
- Construct Test cases which ensure the proper testing coverage of the products/features documented in the Specifications supplied
- Produce regular testing progress reporting as required by the Test Manager, detailing obstacles, defects and their priorities, test cases successful and failed, and any general comments relative to the status of the testing being undertaken
- Identify and document risks and issues relative to the testing and escalate to the Test Manger to ensure they are addressed appropriately
- Ensure that the solution meets the time, cost and performance parameters stated in the signed off testing plan
- Ensure testing output meets signed off specifications
- Participate in regular testing meeting with the applicable solution vendors and stakeholders, to ensure progress and quality targets are met throughout the duration of the testing
- Ensure the proper execution, verification and results are recorded and stored against IAT, Functional and UAT test cases
QA Tester/Business Analyst Intern
Access Bank South Africa
07.2017 - 08.2019
- Tested the designed User interface for the application by creating the harness
- Participated in walk-though, inspections, reviews, and user group meeting and assisted QA manager by providing QA status
- Analyzed all the bugs in Excalibur reported by the users during the UAT
- Conducted defect calls to identify application issues, documented and tracked defects using excel, report test results
- Analyzed test results, identified issues and reported it to developers & project manager through Spira/Excalibur
- Generated reports; documented and communicated test results on daily basis
- Assess, analyze, and optimize end-to end business processes to improve business efficiencies, customer/employee experience and remove inefficient processes to meet new requirements
Education
ISTQB Certified Software Tester -
South Africa Software Testing Qualification Board
Gauteng 02.2020 - 02.2020
ISTQB Certified Agile Tester -
South Africa Software Testing Qualification Board
Gauteng 03.2024 - 03.2024
Certificate in Foundational Payments -
Payments Association of South Africa
Gauteng 09.2024 - 12.2024
Diploma in Financial Information Systems -
Vaal University of Technology
Gauteng 02.2014 - 12.2016
Business Analysis Support Practice NQF 5 - Business Analysis, Project Management
Bytes People Solutions
Gauteng 05.2017 - 02.2018
Grade 12 - Xitsonga Home Language, English 1st Additional Language, Mathematics, Life Orientation, Accounting, Business Studies, and Economics
John Mbhedlhe Secondary
Limpopo 01.2011 - 12.2011
Higher Certificate in Computing -
Arise Business College
Limpopo 09.2007 - 02.2008
Skills
Testing methodology: Agile, Waterfall
Test planning
Testing tools: JIRA, Postman, Spira
Databases: SQL server, Oracle (Basic SQL query and database testing)
Projects worked on
African Bank
Alliance on-boarding projects
- Electronic Funds Transfer (EFT) testing (End to end process with BSVA and External banks)
- AVS R (End to end process with BSVA and External bank)
- HANIS (Home Affairs National Identification System) API - Test BIO fingerprint and non BIO API integration that are exposed to our third parties.
- Sanction (AML) API - Test API integration that are exposed to our third parties.
- Third party data testing - Customer information and transactions file process and database testing.
- SASSA Means test - Tested data process and logic as per SASSA requirements.
- Debicheck testing (End to end process with BSVA and External banks)
Business As Usually Operation Testing support
- Supporting Alliance department regarding day-to-day processing issues
Successfully deployed to production are:
- CEC - EFT out debit order
- Lesaka HANIS - BIO and NON BIO API
- Shoprite AVS inbound real time
- SASSA Means test
Current projects
- RCS data testing
- RCS EFT out debit order testing
- EFT Corp data, EFT-in and EFT out testing
Access Bank
Loans module migration from legacy (BANCS)
- Tested Loans functionalities, reports and interfaces
- Amortization testing
System Error Correction (SEC) Industry Project
- Test System error correction in conjunction with EFT
- Ensured proper reason codes were returned
Alliance on-boarding projects
- Electronic Funds Transfer (EFT) testing
- Real Time Clearing (RTC) testing
- SWIFTS testing
Alliance partners successfully deployed to production are:
- MMI, FNDS, Bettr, Lulalend, Modicoorp, Softy-comp, Direct Debit, CallPay
RTC industry Testing for Access
NEADO Project - BankServ Africa testing
Core Banking migration testing from Enterprise to Flexcube
- Functionality testing for retail, deposits, loans and credit processing capabilities
- Interfaces to BankServ processing, general ledger systems and reporting tools
Card Testing
- Post production EMV card testing for: Access Bank and Amber (Access Bank Alliance Partner)
USSD Project
- Test USSD mobile banking, whereby users will have to simply dial USSD code and use the interactive banking menu.
Modernisation/ High value payments
- Messaging upgrade from file to API processing
Business As Usually Operation Testing support
- Supporting Operations regarding day-to-day processing issues
Personal Information
ID Number: 9212285578086
Physical Address
9137 Mount Emin Calyville Ext 77, Calyville Ext 77, 1666
References
Name: Chamane Kau
Institution: Access Bank South Africa
Occupation: Test Manager
Contact Details: 0824309316
Institution: African Bank
Occupation: Partner Manager: Alliance Banking
Contact Details: 0712626044
Timeline
Certificate in Foundational Payments -
Payments Association of South Africa
09.2024 - 12.2024
ISTQB Certified Agile Tester -
South Africa Software Testing Qualification Board
03.2024 - 03.2024
Test Analyst
African Bank
12.2023 - Current
Test Administrator
African Bank
07.2022 - 11.2023
ISTQB Certified Software Tester -
South Africa Software Testing Qualification Board
02.2020 - 02.2020
Test Analyst
Access Bank South Africa
09.2019 - 06.2022
QA Tester/Business Analyst Intern
Access Bank South Africa
07.2017 - 08.2019
Business Analysis Support Practice NQF 5 - Business Analysis, Project Management
Bytes People Solutions
05.2017 - 02.2018
Diploma in Financial Information Systems -
Vaal University of Technology
02.2014 - 12.2016
Grade 12 - Xitsonga Home Language, English 1st Additional Language, Mathematics, Life Orientation, Accounting, Business Studies, and Economics
John Mbhedlhe Secondary
01.2011 - 12.2011
Higher Certificate in Computing -
Arise Business College
09.2007 - 02.2008
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