Sipho Dlamini
Business Analyst / Product Manager / Product Analyst
Johannesburg
Summary
Proactive Business Analysis with product management experience in small start-up business to large environments. Effective driver of product development lifecycle from concept to delivery. Communicative and collaborative with proven history of improving business operations to support corporate growth and revenue.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
Work History
Business Analyst
Solvem Consulting
1 2023 - Current
- Develop user stories and to-be process flows to support the design of the system
- Designed and developed data pipelines to acquire, clean and process data.
- Executed analysis of risks and identified risk mitigation strategies.
- Analyzed data to identify root causes of problems and recommend corrective actions.
- Developed customized reports, summarizing and presenting data in visually appealing format.
- Resolve complex data and analytic configurations
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
- Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
- Improved business processes by analyzing current practices and recommending optimization strategies.
ERP Consultant
Solvem Consulting
01.2020 - 01.2023
- Enhanced ERP system efficiency by implementing process improvements and customizations.
- Troubleshot and resolved complex technical issues in a timely manner, maintaining high levels of system uptime and end-user satisfaction.
- Conducted thorough testing before implementation, minimizing potential disruptions to daily operations during rollouts.
- Designed and developed custom reports for management, improving strategic decision-making capabilities.
- Implemented new ERP systems based on accounting requirements and user needs, assisting with system builds, testing and deliverables.
- Taught end users to navigate ERP system by developing and presenting training sessions.
- Identified and resolved defects by developing test strategies, testing tools and test scripts.
Project Manager
Altron TMT
01.2014 - 01.2020
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Met project deadlines without sacrificing build quality or workplace safety.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Monitored project performance to identify areas of improvement and make adjustments.
- Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
- Enhanced overall project success by conducting thorough post-project evaluations and incorporating lessons learned into future efforts.
- Streamlined project processes by implementing Agile methodologies, resulting in increased efficiency and reduced costs.
Education
NDip Information Technology Management - Information Technology
University of Johannesburg
Johannesburg, South Africa 01.2009 - 04.2013
Business Analysis (NQF Level 5)
Bytes People Solutions
04.2013 -
Business Project Management Executive Programme - Information Technology Project Management
WITS Business School
01.2017 -
PRINCE 2 (Foundation And Practitioner)
Pink Elephant
Johannesburg, South Africa 04.2001 -
Skills
Business process improvement
Data Analysis
Gap analysis
Microsoft Office Suite
Business Process Mapping
User Acceptance Testing
Product Management
Languages
English
Isizulu
Setswana
Timeline
ERP Consultant
Solvem Consulting
01.2020 - 01.2023
Business Project Management Executive Programme - Information Technology Project Management
WITS Business School
01.2017 -
Project Manager
Altron TMT
01.2014 - 01.2020
Business Analysis (NQF Level 5)
Bytes People Solutions
04.2013 -
NDip Information Technology Management - Information Technology
University of Johannesburg
01.2009 - 04.2013
PRINCE 2 (Foundation And Practitioner)
Pink Elephant
04.2001 -
Business Analyst
Solvem Consulting
1 2023 - Current
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