Siphiwo Cetman
Pretoria
Summary
Dedicated and efficient administrative professional with 10+ years of experience in providing exceptional support to top-level executives, managers, and teams. Proven track record of successfully managing office operations, coordinating events, and implementing effective administrative processes. Skilled in communication, problem-solving, attention to detail, resilience and influence, leadership with a strong commitment to delivering high-quality results.
Overview
14
14
years of professional experience
Work History
Branch Manager
SA POST OFFICE LTD
12.2012
- Responsible for the effective overall management of a consumer service branch, pertaining to the following: Administration, Sales, Budgeting and Logistics, Transport and Logistics, Safety, Payroll management
Distribution Of Digital Terrestrial Television Decoders
SA POST OFFICE
- Team leader in the distribution of decoders and Antennas to the needy citizens of the Country
Personal Assistant
SA POST OFFICE
05.2019 - 02.2023
- Completed clerical tasks, including managing correspondence, greeting customers, answering phone calls, composing reports, completing paperwork, and maintaining company records
Teller/Front Line Clerk
SA POST OFFICE
10.2008 - 11.2012
- Deliver exceptional retail business performance through excellent customer servicing, lead generation, and transactional processing in a Branch
Education
Diploma In Management -
University Of South Africa
11.2016
NQF4/Matric -
MZ Dalasile SSS
01.2001
Skills
- Leadership
- Communication
- Strategic thinking
- Problem-solving
- Time management
- Collaboration
- Adaptability
- Emotional intelligence
- Coaching and development
- Results-oriented
Languages
English
Xhosa
Sotho
Awards
Excellent customer service certificate, 11/01/2009
References
- Nokwanele Gwanya, SA POST OFFICE, Area Manager: O.R Tambo District, 073 529 7956
- Xola Dlamini, SA POST OFFICE, Area Manager: Alfred Nzo District, 083 369 0445
- Nonceba Tshaka, SA POST OFFICE, Quality and Oversight officer, 072 625 5102
Timeline
Personal Assistant
SA POST OFFICE
05.2019 - 02.2023
Branch Manager
SA POST OFFICE LTD
12.2012
Teller/Front Line Clerk
SA POST OFFICE
10.2008 - 11.2012
Diploma In Management -
University Of South Africa
NQF4/Matric -
MZ Dalasile SSS
Distribution Of Digital Terrestrial Television Decoders
SA POST OFFICE
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