Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

SIPHIWE SIKHAKHANE

Johannesburg

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

1
1
year of professional experience

Work History

Service Desk Analyst

APPCENTRIX PTY LTD
03.2022 - 03.2023
  • Provided first-level support, addressing customer queries and troubleshooting system alerts.
  • Maintained software and hardware, analyzed data logs, and contributed to system expansion through site definitions and threshold settings.
  • Prepared technical reports, collaborated with clients and outsourcing agents.
  • Ensured effective communication during technical meetings.

Education

Bachelor of Commerce - Management Information Systems

UNIVERSITY OF ZULULAND
KwaDlangezwa Main Campus
12.2019

Matric -

ADAMS COLLEGE
Amanzimtoti, Durban
12.2016

Skills

  • Self-starter with high professionalism
  • Customer service orientation
  • Computer Literate
  • Problem-solving and analytical thinking
  • Adaptability and quick learning abilities
  • Ability to use own initiative
  • Time management and multitasking skills
  • Strong communication skills
  • Able to function under pressure

Personal Information

  • Date of Birth: 12/27/97
  • Gender: Male
  • Nationality: South African
  • Driving License: Code 10 (C1)
  • Availability: Immediately Available

Timeline

Service Desk Analyst

APPCENTRIX PTY LTD
03.2022 - 03.2023

Bachelor of Commerce - Management Information Systems

UNIVERSITY OF ZULULAND

Matric -

ADAMS COLLEGE

Similar Profiles

  • Mekondjo Johannes

    Mekondjo JohannesMekondjo Johannes

    Human Resources Superintendent at Blue Sea Fishing Company (PTY)Ltd, Pereira Seafood Company (PTY)Ltd, Hatutungu Fishing Company (PTY)Human Resources Superintendent at Blue Sea Fishing Company (PTY)Ltd, Pereira Seafood Company (PTY)Ltd, Hatutungu Fishing Company (PTY)

    View Profile
  • Mekondjo Johannes

    Mekondjo JohannesMekondjo Johannes

    Human Resources Superintendent at Blue Sea Fishing Company (PTY)Ltd, Pereira Seafood Company (PTY)Ltd, Hatutungu Fishing Company (PTY)Human Resources Superintendent at Blue Sea Fishing Company (PTY)Ltd, Pereira Seafood Company (PTY)Ltd, Hatutungu Fishing Company (PTY)

    View Profile
  • Finn Day

    Finn DayFinn Day

    Junior Support Technician at TSG Pty Ltd including xGPrinter Pty Ltd, MealPass & YQmeJunior Support Technician at TSG Pty Ltd including xGPrinter Pty Ltd, MealPass & YQme

    View Profile
SIPHIWE SIKHAKHANE