Siphesihle Wiseman Zwane
Mr
Empangeni
Summary
Dynamic professional with a proven track record at Phephamed Surgery, enhancing customer satisfaction and streamlining operations. Expert in confidential information management and a fast learner, I excel in high-pressure environments, significantly boosting company image through exceptional service and efficient problem-solving. Skilled in appointment scheduling and fostering positive client relations.
Overview
11
11
years of professional experience
2
2
Languages
Work History
Receptionist Administrator
Phephamed Surgery
01.2022 - 09.2024
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Handled complaints and questions, and re-directed calls to other team members.
- Greeted incoming visitors and patients professionally and provided friendly, knowledgeable assistance.
- Boosted company image by providing friendly, professional, and timely assistance to all visitors, clients, and vendors.
- Billings of patients files that saw the Dr from their medical aids, including ordering of medications.
Sales Consultant
NWJ Jewellery
10.2018 - 12.2021
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Responded to telephone and in-person requests for information.
Money Market Clerk
Shoprite
06.2013 - 09.2016
- Assisted in maintaining a clean and organized store environment, contributing to a positive shopping experience for customers.
- Ensured adherence to safety standards within the market through routine inspections and cleaning procedures.
- Enhanced customer satisfaction by providing timely and accurate product information.
Education
SHE Representative Course - Occupational Health And Safety
NOSA College
Richerdsbay10.2024
Incident Investigation Level 3 - Occupational Health And Safety
NOSA College
Richerdsbay09.2024
Grade 12 -
Sabela Senior Secondary School
Newcastle2008
Skills
Appointment scheduling
References
Name of a Person : Dr L.D Zwane
Relationship. : Medical Doctor Phephamed
Contact : 072 697 0913
Name of a Person : Miss Nelly Maximum
Relationship. : Manager at Shoprite
Contact. : 072 326 9166
Name of a Person : Mrs Mkhize
Relationship. : Manager at NWJ Jewwelery
Contact. : 076 104 9488
Accomplishments
Driving license
Code C1
Timeline
Receptionist Administrator
Phephamed Surgery
01.2022 - 09.2024
Sales Consultant
NWJ Jewellery
10.2018 - 12.2021
Money Market Clerk
Shoprite
06.2013 - 09.2016
SHE Representative Course - Occupational Health And Safety
NOSA College
Incident Investigation Level 3 - Occupational Health And Safety
NOSA College
Grade 12 -
Sabela Senior Secondary School
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