Siphesihle Khulekani Shozi

Student

Durban

Summary

Dynamic Hardware Sales Associate with expertise in product knowledge and hardware installation at Company. Enhanced customer satisfaction through exceptional service and effective upselling strategies. Collaborated with management to boost sales performance while ensuring competitive pricing, contributing to a thriving retail environment. Proficient in networking and dedicated to continuous improvement.

Overview

years of professional experience

Work History

Hardware Sales Associate

Company

01.2021 - 02.2023

Assisted customers in selecting the appropriate hardware products for their specific needs, resulting in higher customer satisfaction.
Provided excellent customer service by addressing concerns promptly and professionally.
Conducted regular price checks for accuracy, ensuring competitive pricing within the market area while maintaining profitability margins for the store.
Worked closely with store management to identify areas for improvement and implement strategies for increased sales performance.

Education

Berea Technical College

Durban, South Africa

High School Diploma -

Groutville High School

Elembe District

04.2001 -

Skills

Product knowledge expertise

Hardware installation

Networking

Upselling

Timeline