Siphesihle Velile Zulu
Albertsdal
Summary
Dynamic Admin Manager with extensive experience at @home Livingspace (TFG), excelling in office management and customer service. Proven track record in inventory control and staff training, enhancing operational efficiency. Adept at problem-solving and communication, consistently delivering high-quality reports and fostering a positive team environment.
Overview
16
16
years of professional experience
Work History
Unemployed
- Current
Admin Manager
@home Livingspace (TFG)
05.2021 - 10.2022
- Oversaw office supplies inventory and procurement processes.
- Managed daily administrative operations to support team efficiency.
- Liaise with the delivery company on behalf of customers.
- Compile weekly and monthly reports.
- Run the store in absence of manager
Floor Supervisor
@home Livingspace (TFG)
04.2019 - 04.2021
- Supervised daily floor operations and ensured compliance with company policies.
- Provide high-level customer service.
- Promote store credit.
- Handling complaints and returns.
- Maintain window display standard
- Trained new staff on customer service standards and product knowledge.
Admin controller
@home Livingspace (TFG)
05.2010 - 04.2019
- Prepare daily filling, petty cash and daily cashing up
- Compile weekly and monthly reports
- Capture customer new account forms and also issue account cards
- Check that staff and management registers are updated
- Assist customers with opening and maintain their gift registry
- Handle customer queries telephonically and in-store
- Plan and compile working schedule and leave to avoid day off mix-up.
- Oversee the receiving, dispatching and acknowledging of stock
- Supervise the running of the branch in manager’s absence
- Liaise with delivery companies on behalf of customers.
Education
Bachelors of business administrations - Human Resources & Marketing, Business communication,Stats Business management, Strategy Accounting & Entrepreneurship
Cida City Campus
01.2008
Skills
- Office management
- Inventory control
- Customer service
- Report compilation
- Staff training
- Problem solving
- Communication skills
Personal Information
- Date of Birth: 09/15/84
- Nationality: South African
- Driving License: Code 10
- Marital Status: Single
References
- Mantombi Mbatha, Store manager (Former @home manager), Leroy, (010) 493 8000, (084) 849 0805
- Thobile Banda, Store manager (Former Supervisor), Total sports, (011) 685 1452, (076) 474 6005
- Mvula Sethole, Head of Department (Former stockroom supervisor), Leroy (Centurion), (010) 493 8000, (066) 478 3502
Competences
Good, Good, Good, Fair, Fair, Fair, Good, Good, Good, Poor, Fair, Poor, Microsoft Office, Excel, Word, Access, PowerPoint
Further Training
- Foundation certificate issued by Cida City Campus
- Money management certificate issued by African bank
- Trainee manager certificate issued by Foschini Group
Languages
English
Intermediate (B1)
B1
Zulu
Upper Intermediate (B2)
B2
Sotho
Beginner (A1)
A1
Xhosa
Elementary (A2)
A2
Timeline
Admin Manager
@home Livingspace (TFG)
05.2021 - 10.2022
Floor Supervisor
@home Livingspace (TFG)
04.2019 - 04.2021
Admin controller
@home Livingspace (TFG)
05.2010 - 04.2019
Unemployed
- Current
Bachelors of business administrations - Human Resources & Marketing, Business communication,Stats Business management, Strategy Accounting & Entrepreneurship
Cida City Campus